Social Business Podcast Series
A Social Business enables its employees – and customers – to more easily find the information and expertise they seek. It helps groups of people bind together into communities of shared interest and coordinate their efforts to deliver better business results faster. It encourages, supports and takes advantage of innovation and idea creation and builds on the intelligence of the crowd.
An effective Social Business embodies a culture characterized by sharing, transparency, innovation and improved decision making. Such a culture enables deeper relationships with customers and business partners. By allowing people (both inside and outside an organization) to document and share their knowledge and ideas and others to recognize, refine and promote the value of those ideas and content, a Social Business can reap great benefits, including: 1) the ability to leverage more expertise and a greater diversity of skills and experience, 2) better real-time use of current knowledge (contrasted with formalized but less current knowledge) and 3) improved situational awareness and use of social intelligence in decision making.
Exceptional Cloud Experience
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E-mail, Collaboration and Social Business in the Cloud
Leading organizations are looking to social collaboration tools to empower their employees to be more productive and to cultivate deeper relationships with customers and partners. At the same time, these organizations are looking to the cloud to dramatically simplify IT infrastructure and reduce the cost of delivering email. IBM's cloud collaboration strategy addresses both of these needs. IBM LotusLive delivers integrated email, Web conferencing, social networking, file store/share and collaboration services to simplify and improve daily business interactions with colleagues, customers and partners -- all with IBM's focus on security, reliability and integration. During this podcast, you will learn how LotusLive enables you to reduce cost, become more responsive and innovate when you deliver email and social business services from the IBM public cloud. Also hear why current LotusLive customers made the move to the cloud and what tangible results they have already realized.
What does it mean to be a Social Business in the Cloud?
The era of social business is here. Across industries, business leaders are driving initiatives that strategically integrate social collaboration tools with business processes. These leaders recognize that social tools—such as online communities and meetings, file sharing, profiles, instant messaging, and activity management—allow people to apply relevant content and expertise in new ways. As a result, these business leaders say, things can get done more quickly and effectively, potentially delivering an unprecedented return for the time invested. Listen to this podcast to learn more about how using LotusLive services to become a social business can help your organization simplify, speed up and enhance interactions in practically all areas of the business.
Exceptional Web Experience
Create a next generation, differentiated customer experience that attracts, engages and retains the best customers, improves brand loyalty, and lowers operational costs.
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- Addressing compliance and security concerns in your social business
- Exceptional Portal Tooling for Exceptional Customer Web Experiences
- Simple Solution, Serious Impact: Get Exceptional with IBM Forms
- Deepen Customer Relationships and Expand Your Brand with IBM Exceptional Web Experience Software
- Social Software for Portal Customers
- Expanding your business with mobile enable portals
- Recession Proofing your Business with IBM Business Process Accelerator
- Jump Start Your Business with IBM WebSphere Portal NOW
- Exceptional Portal Tooling for Exceptional Customer Web Experiences
Addressing compliance and security concerns in your social business
Organizations today are leveraging the benefits of becoming a social business. As they implement social solutions, organizations need to remain compliant with key regulatory and corporate governance requirements. Come listen to this podcast to learn how social businesses can address these concerns with solutions from IBM and Actiance, an IBM Business Partner.
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Simple Solution, Serious Impact: Get Exceptional with IBM Forms
A conversation with Martin Lechleider, Product Manager, IBM Forms, IBM Collaboration Solutions. We'll discuss how to create exceptional web experiences with simple solutions leveraging electronic forms.
Deepen Customer Relationships and Expand Your Brand with IBM Exceptional Web Experience Software
A conversation with Gary Dolsen, Director Web Experience Software, IBM Collaboration Solutions. We'll discuss how to develop exceptional web experiences, including the importance of focusing on the customer experience to develop impactful relationships that drive loyalty and brand awareness.
Social Software for Portal Customers
A 10 minute discussion about why Portal customers should consider making their business applications more social. We mention several common business pains and give some real-world scenarios showing how these needs can be uniquely addressed using the combination of Portal and Social Software.
Expanding your business with mobile enable portals
Listen in to get the key points on how to effectively and efficiently deliver and utilize web applications on any of the over 7000 mobile platforms currently in use. Write once and render to many!
Recession Proofing your Business with IBM Business Process Accelerator
The IBM Business Process Accelerator is a powerful offering from IBM that combines the value of Lotus Forms and WebSphere Portal to help organizations speed their process automation efforts and more easily integrate data with existing IT systems - to ultimately reduce costs, improve efficiencies and position organizations for success in today's economic climate.
Jump Start Your Business with IBM WebSphere Portal NOW
Does your company need a content-rich web environment yet have limited budget, resources or skills to get started? If so, lihsten to this podcast to find out how IBM WebSphere Portal NOW can help your organization deliver a ready to use web 2.0 portal solution in 3 weeks. Hear about customer successes worldwide and gain an understanding of the many business and IT benefits that can be achieved through WebSphere Portal NOW. Once deployed, the portal can readily extend to encompass enterprise applications, collaboration tools, social networking, and self-service interfaces for employees, vendor partners, or customers. Learn how companies of all sizes have used Portal NOW as a launching pad to reduce terabytes of data and to dramatically scale their sales channels using the web. Learn more here: ibm.com/websphere/portalnow
Exceptional Portal Tooling for Exceptional Customer Web Experiences
Join Jason Cornell, WebSphere Portlet Factory Product Manager, as he engages in an informal Q&A session on how WebSphere Portal customers can improve their own customer's Web experiences - therefore making themselves more competitive - by leveraging the power of WebSphere Portlet Factory. In this podcast, you'll learn how the latest Web 2.0 features and extensive integration capabilities of WebSphere Portlet Factory can be used to create Web applications that not only extend the value of your existing investments, but also keep you customers coming back again and again.
Exceptional Work Experience
Addressing compliance and security concerns in your social business
Organizations today are leveraging the benefits of becoming a social business. As they implement social solutions, organizations need to remain compliant with key regulatory and corporate governance requirements. Come listen to this podcast to learn how social businesses can address these concerns with solutions from IBM and Actiance, an IBM Business Partner.
Download transcript (DOC, 44KB)
A Mobile Social World: How IBM Can Help You Meet Enterprise Expectations
IBM has learned from its clients about how mobile expectations are affecting their enterprise. We've taken that understanding and used it to drive enhancements in our collaboration software portfolio for mobile users. See how your organization can become more responsive and flexible with the social and mobile capabilities IBM provides. December 2011. (length: 13 minutes)
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IBM social collaboration solutions helps you become a social business, where you can nurture the next generation of creative leaders, enhance employee productivity, improve retention of top talent, improve organizational response time and agility, and reduce training and deployment costs by creating an exceptional work experience, anywhere, any time.
Download audio (MP3, 7.8MB) Advantage offering
Download transcript (DOC, 44KB) Advantage offering
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Making your inbox social
Powering social business with IBM Lotus Notes and Domino 8.5 software
Lotus Notes and Domino 8.5 software brings social collaboration and business applications together in a single, easy-to-use environment. Businesses that use it have a solid start on the path to becoming a social business.
Connections Files – free plug-ins
Connections profiles - free plug-ins
ISSL Promotion Social Business Readiness Consultation
Mobilizing your organization to drive business results Human resources and business executives driving workforce transformation need to enable their employees connect and work anytime, everywhere so the organization can be more responsive and flexible. This podcast covers trends in the use of mobile devices and the collaboration solutions IBM provides to users of today's mobile devices. Learn how IBM can help you mobilize your organization to drive business results.
Converging Communication in the Workplace People in the workplace are increasing wanting to move seamlessly from viewing a shared file, to an instant message with the author, to phone call and an online meeting to discuss the document together. Listen to this 12-minute discussion to learn how traditional forms of communications can be successfully integrated with web 2.0 style methods to create an exceptionally efficient and satisfying work experience.
A World without Email For many working within organizations of all sizes, email is the main collaboration tool for getting work done, and the value of the newer social networking tools may not yet be apparent to many of us. Luis Suarez, a social computing evangelist within IBM, sought to uncover this value by recently challenged himself to work outside his email account and rely almost entirely on the social networking tools such as blogs and wikis. Now 11 months into his experiment, he has been able to reduce the traffic in his email account by 85%. Learn how he accomplished this, where these business critical interactions are now happening, and the business benefits he sees for the IBM organization if more of us took this challenge.
New IBM email security. Simple and Integrated As new threats emerge and legal/regulatory requirements evolve, the need for a comprehensive security solution supporting messaging continues to increase. The explosion of e-mail as a content container has changed the way enterprises manage the growing corpus of data - in motion and at rest - represented by users' mailboxes. Until now, new security threats have been addressed with new solutions from new vendors. Over time this approach can create a fragmented and disconnected messaging security infrastructure that is difficult to purchase, integrate and maintain. What customers need is an integrated approach, one that helps reduce the complexity of messaging security. Discover IBM Lotus® Protector, a new line of security offerings to complement customer investments in IBM Lotus Domino® software.
The IBM Lotus Greenhouse: Where Collaborative Ideas Come To Grow YOU can shape the future of collaboration. How? By participating in a live community website called, IBM Lotus Greenhouse. This is a virtual place that enables you to collaborate, exchange ideas and share feedback about emerging collaboration technologies from IBM Lotus software. Experience the next generation of collaboration with like-minded individuals and literally shape the future of communication!
Exclusive podcast episodes with Kristen Lauria, Vice-President of Social Business
Listen to these sessions, presented in association with Enterprise Technology Management.