Voice and video communications can often provide more information more quickly than a simple text chat and a richer communications experience, which conveys tone and emotion to help improve engagement, relationships and trust. When voice and video capabilities are included in your real-time social communications software, you can make faster, expertise-based decisions and also reduce telephony expenses.
IBM® Sametime® software provides high-quality integrated desktop voice and video to enhance the quality of the communication and help cut telephony costs:
Four screenshots of Sametime voice and video:
Use your computer as your phone.
Built-in Voice over IP (VoIP) means that you can talk to your colleagues too—using your computer as your phone.
Move from text chat to a video chat.
You can easily move from a text chat to a video chat. Sametime software includes video chat. All you need is a supported video camera.