Voice and video communications can often provide more information more quickly than a simple text chat and a richer communications experience, which conveys tone and emotion to help improve engagement, relationships and trust. When voice and video capabilities are included in your real-time social communications software, you can make faster, expertise-based decisions and also reduce telephony expenses.
IBM® Sametime® software provides high-quality integrated desktop voice and video to enhance the quality of the communication and help cut telephony costs:
- Dual audio/video interface to deliver both built-in and third-partner media capabilities in voice and video chats or in Sametime online meetings. Users have the option of choosing their preferred conferencing system from within a meeting.
- Conferencing is easily integrated with existing systems, applications and hardware so that companies can leverage more of their existing infrastructure by simultaneously integrating two audio / video conferencing systems with the Sametime media manager.
- The Sametime Bandwidth Manager enables multi-media communications while protecting your network for mission critical applications and classes of users. Audio and video bandwidth limits can be allocated by the administrator and real-time network conditions.
- Industry-standard audio and video codecs which provide high-quality built-in voice and video services for a compelling collaborative experience.
- Audio/video based on the industry standard Session Initiation Protocol (SIP), improving interoperability with third-party audio/video conferencing systems.
- Native Secure Real-time Transport Protocol (SRTP) security support for multi-person video chats and meetings with Sametime 8.5.2 IFR 1 software.
- Improved Network Address Translation (NAT) traversal in Sametime 8.5.2 software supporting ICE/STUN/TURN standards to allow audio and video to pass through firewalls and properly navigate NAT environments. This support lets people easily engage in rich communications with customers, partners and other external parties in their professional networks.
- Telephony status and functionality vary with the telephony integration option chosen. (For more information on telephony integration, visit the Sametime telephony integration page.)
Four screenshots of Sametime voice and video:
Use your computer as your phone.
Built-in Voice over IP (VoIP) means that you can talk to your colleagues too—using your computer as your phone.
Move from text chat to a video chat.
You can easily move from a text chat to a video chat. Sametime software includes video chat. All you need is a supported video camera.
Use audio in an online meeting
Use our audio or yours in an online meeting. Optional audio integration in a Web conference can work with supported telephony environments to let you manage the audio part of your meeting.
Use video in an online meeting
You can easily use video in your online meeting. All you need is a supported video camera.
