The IBM® Sametime® software communications and collaboration platform provides a unified user experience across a broad set of real-time collaboration capabilities.
You can extend these capabilities with offerings from IBM Business Partners or your own content and applications. You can also embed these Sametime capabilities through your desktop or web application.
This means that people switch context less often and can collaborate more efficiently and effectively—using the best methods for the task at hand.
Communications-enabled business processes (CEBP)
Sametime provides flexible, open-standards-based tools to help developers provide Sametime services into business processes. The robust software developer kit (SDK) features Web 2.0 and Eclipse-based rich-client APIs. See these solution catalogs:
Sametime integrates with many productivity and collaborative applications, including IBM WebSphere® Portal, IBM Notes®, IBM Lotus® Quickr™, IBM Connections, Microsoft® Office, Microsoft Outlook, and Microsoft SharePoint software. See the Sametime application integration page for more information.
Cost-effective, security-rich UC deployments
Sametime provides a first class, consistent user experience across many desktop operating systems and mobile devices. It supports multiple server, email platforms and directories, so you don't have to rip and replace.
Sametime is designed to minimize your costs and speed your time to value by leveraging your existing investment in hardware, software, and training. Sametime software provides:
Support for a wide variety of environments
Sametime support for major server and client operating systems, directories, email and productivity applications, portals, and social networking platforms aligns with your IT strategy and helps protect your existing investments.
See Sametime system requirements for details.
Support for audio & video
Standards-based telephony integration
With IBM Sametime Unified Telephony software, Sametime also provides telephony integration through a middleware layer that by provides connectivity to multiple telephone systems.
The software connects trhough Session Initiation Protocol (SIP) to SIP-compliant PBXs from multiple vendors using SIP, and it connects to legacy TDM phone systems through SIP gateways.
Sametime server administration:
Four screenshots of the Sametime platform functions:
Embed Sametime in a process as the Genesys Agent Desktop does.
IBM Business Partners can use Sametime tools to create a communications-enabled business process (CEBP). For example, Genesys embedded Sametime software into its Agent Desktop.
Use plug-ins to extend Sametime, as UnifiedEdge does.
Sametime software supports plug-ins. Whether you build your own or obtain them from an IBM Business Partner, you can extend Sametime to suit your own organization's needs. For example, see how UnifiedEdge connected radios.
See presence and initiate chat from IBM or Microsoft software.
You can see who is available and quickly chat with a colleague with one click whether you use IBM Notes, IBM Connections, IBM Lotus Quickr, IBM WebSphere Portal, Microsoft Outlook, Microsoft Office, or Microsoft SharePoint software. (See the Sametime presence and enterprise IM pages for many examples.)
Related product: Tivoli Composite Application Manager for Applications
The IBM Tivoli® monitoring product, IBM Tivoli Composite Application Manager for Applications, can help ensure high performance and availability of IBM Sametime software. For information, visit the Tivoli Composite Application Manager for Applications page.