Enterprise instant messaging (IM) is often the first point of contact when reaching out to colleagues. It's a way to get a quick answer without the wait for the response to an email or phone call. And IM helps reduce telephony expenses.
IBM Sametime® software delivers enterprise IM with enterprise security features, reliability, and scalability. Tightly integrated tools make it easy to switch communication methods as a conversation evolves.
Powerful enterprise instant messaging features
Configurable contact list lets you see recent and frequent contact views
Search the corporate directory and chat with users not in your contact list
Business card with contact details gives quick and easy way to see who you need
Chat history with time and date stamps help you pick up where the chat left off
Rich text formatting, emoticons and emoticon palettes convey the intended meaning and emotion in your text chats
In Sametime 8.5.2 software new text recognition features allow you to click on a name in any Sametime chat or chat history to initiate an IM. You can also click on any phone number to initiate a call through IBM Sametime Unified Telephony software or a third-party telephony adapter
Better, more flexible collaboration
Offline messages let you communicate even when you or a chat participant is offline. With Sametime 8.5.2 IFR1, you can send an offline message to a contact who is offline and you can also view any messages received while you were offline.
File transfer and annotated screen capture features allow you to quickly share information and images. With Sametime 8.5.2 IFR1, you can also transfer a folder to a contact or send a file in a group chat window to several people at once.
lnstant sharing of an application or an entire screen with chat participants helps colleagues "stay on the same page."
Integrated high-quality audio and video can help reduce telephony expense and enhance the collaborative experience with subtle signals like body language that would otherwise be missing from a text chat.
Browser-based chat client option lets you use a zero-download client to support thin client strategies.
Built-in integration with a range of email and productivity applications delivers the real-time collaboration tools you need from the applications you use every day.
Support for My Widgets in Sametime 8.5.2 software lets you connect to widget repositories, drag and drop widgets into your Sametime Connect client and manage your widgets.
Chat history search improvements in Sametime 8.5.2 software allow you to search chat histories by person or by date and to view files and links sent by individuals in a separate tab.
Watch a demonstration (MP4, 00:05:37, 20.3MB) of the Sametime browser chat client.
Download the demo transcript (PDF, 73KB).
