Enterprise instant messaging (IM) is often the first point of contact when reaching out to colleagues. It's a way to get a quick answer without the wait for the response to an email or phone call. And IM helps reduce telephony expenses.
IBM® Sametime® software delivers enterprise IM with enterprise security features, reliability, and scalability. Tightly integrated tools make it easy to switch communication methods as a conversation evolves.
Powerful enterprise instant messaging features
- Configurable contact list lets you see recent and frequent contact views
- Search the corporate directory and chat with users not in your contact list
- Business card with contact details gives quick and easy way to see who you need
- Chat history with time and date stamps help you pick up where the chat left off
- Rich text formatting, emoticons and emoticon palettes convey the intended meaning and emotion in your text chats
- In Sametime 8.5.2 software new text recognition features allow you to click on a name in any Sametime chat or chat history to initiate an IM. You can also click on any phone number to initiate a call through IBM Sametime Unified Telephony software or a third-party telephony adapter
Better, more flexible collaboration
- Offline messages let you communicate even when you or a chat participant is offline. With Sametime 8.5.2 IFR1, you can send an offline message to a contact who is offline and you can also view any messages received while you were offline.
- File transfer and annotated screen capture features allow you to quickly share information and images. With Sametime 8.5.2 IFR1, you can also transfer a folder to a contact or send a file in a group chat window to several people at once.
- lnstant sharing of an application or an entire screen with chat participants helps colleagues "stay on the same page."
- Integrated high-quality audio and video can help reduce telephony expense and enhance the collaborative experience with subtle signals like body language that would otherwise be missing from a text chat.
- Browser-based chat client option lets you use a zero-download client to support thin client strategies.
- Built-in integration with a range of email and productivity applications delivers the real-time collaboration tools you need from the applications you use every day.
- Support for My Widgets in Sametime 8.5.2 software lets you connect to widget repositories, drag and drop widgets into your Sametime Connect client and manage your widgets.
- Chat history search improvements in Sametime 8.5.2 software allow you to search chat histories by person or by date and to view files and links sent by individuals in a separate tab.
Watch a demonstration (MP4, 00:05:37, 20.3MB) of the Sametime browser chat client.
Download the demo transcript (73KB)
Fourteen screenshots of Sametime instant messaging
Initiate a chat
Sametime software makes it easy to chat or to call others. Colleagues are just one click away.
Send an offline message
You can send an offline message to a chat participant
View offline messages
When you return online, you can receive messages that were sent to you while you were offline
Search chat histories
You can search chat histories by person and view received files and links.
View business card
Find contact information on a colleague in the Sametime contact list instantly with a simple click. The business card provides contact details.
See photos of your contacts
Photos—in the primary contacts view and in the business card—can add a face to the names of your contacts.
Chat with people who use other IM systems
Thanks to Sametime software's federation capabilities, you can also chat with people who use Google, AOL or other enterprise IM systems.
Use rich text chat and transfer files
Sametime software provides rich text chat, built-in file transfer, business cards, spell check, and more to reduce e-mail attachment overload.
Transfer files to one or many
You can use the built-in file transfer to send to one contact—or to many in a group chat
Use your computer as your phone
Built-in Voice over IP (VoIP) means that you can talk to your colleagues too—using your computer as your phone.
Move to a video chat
You can easily move from a text chat to a video chat. Sametime software includes video chat. All you need is a supported video camera.
Initiate a chat from other IBM software
Quickly chat with a colleague with one click—whether you are using IBM Notes, IBM Connections, IBM Lotus Quickr, or IBM WebSphere Portal.
Initiate a chat from Microsoft software
Not just for IBM software users, Sametime software is designed to work with Microsoft Outlook, Microsoft Office or Microsoft SharePoint software. For example, start a Sametime chat from Microsoft e-mail.
Start a Sametime chat from Microsoft Office Smart tags
Since Sametime software can work with Microsoft Office Smart tags, you can right-click a person's name in Office and start a Sametime chat with them.
