IBM Healthcare Accelerator

IBM Healthcare Accelerator is a prebuilt patient Portal package that combines with IBM WebSphere® Portal software to help hospitals empower patients through an online self-service Web experience.

• Increased patient loyalty - through easily accessed services and information.

• Improved patient satisfaction - through anytime access to appointments, payments, medical records, etc.

• Increased operational efficiency - by empowering the patient to perform transactions directly.

• Faster time-to-payment
  - Online payments reduce mailed payments
  - Can bypass a call center and manual handling

• Reduced cost-to-collect
  - Can eliminate paper invoices
  - Fewer manual touch points

• Single foundation investment (WebSphere Portal) to deliver multiple portals - start with a Patient Portal; add profiles and capabilities for Physicians, Nurses, Analysts, Employees, etc.

IBM Healthcare Accelerator offers pre-built, and entirely customizable, features, such as:

• Customizable greeting page which could contain general patient links such as such as: Healthcare contacts, Facility Maps and Directions, and links to other areas of the patient portal.

• Personalized patient portal sections such as:
  - Appointments
  - Billing and Payments
  - Profile
  - Preferences