Effective May 8, 2008, IBM Lotus Domino Unified Communication will only be available through Cisco and Avaya as part of their respective voicemail solutions. This change in availability was done to simplify the procurement and support process for IBM, Cisco, and Avaya customers.
IBM Lotus development remains committed to developing new IBM Lotus Domino Unified Communications releases with both Cisco and Avaya, with a focus on innovating new collaboration capabilities in response to changing market dynamics and customer needs. Please contact Cisco or Avaya to find out more about the latest IBM Lotus Domino Unified Communications capabilities.
Customers who obtained the software from IBM will continue to receive support directly from IBM through the Product Support Lifecycle.
Bringing UC solutions to IBM Lotus Domino
- Unified Message store. All messages - e-mail, voice, and fax - are conveniently stored in one mail file and can be accessed from a variety of devices, including telephones, PCs, mobile phones, pagers, and PDAs.
- Customized message notification. Using profiles, subscribers identify important messages and specify how to be notified when those messages arrive.
- Browser-based access. Using Lotus iNotes software (formerly Lotus Domino Web Access), subscribers retrieve, create, and manage all messages - e-mail, voice, and fax.
- Voice message playback and recording. Using an integrated audio player/recorder, subscribers create, manage, and listen to voice messages from their computers.
- Low-cost message storage. Storing voice messages on the industry standard platforms supported by Lotus Domino is typically less expensive than storing them in a proprietary voice mail system.
Support
IBM support and consulting services. The IBM Lotus Notes®, IBM Lotus iNotes (formerly Lotus Domino Web Access), and IBM Lotus Domino components of the Unified Communications solution are available from and supported by IBM. Site preparation, installation, and additional consulting services are available from IBM for individual components, as well as for the entire UC solution.
Business Partner component support. IBM Business Partners or their authorized integrators are responsible for sale and support of all Business Partner components related to Lotus Domino Unified Communications.
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