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IBM Self-Service Accelerator

Increase Productivity and Satisfaction with Self-Service

Workforce management plays a critical role in meeting the increasing demand for support and administration from an organization's greatest assets - employees, customers and partners. It is vital to maintain, as well as improve, the overall satisfaction of these audiences, while also improving organizational productivity. IBM Self-Service Accelerator for IBM WebSphere® Portal helps increase user satisfaction and improve overall efficiency by providing users direct and simplified self-service access to personalized information and transactions.

IBM Self-Service Accelerator

This accelerator for WebSphere Portal includes:

IBM Lotus® Workforce Management software provides employees and managers with self-service capabilities that free up valuable Human Resources (HR) time - allowing HR teams to play a much more strategic role in the organization - while increasing employee satisfaction and productivity.

WebSphere Portal

Accelerators combine with, and enhance, IBM WebSphere Portal, the industry's leading composite application platform. Choosing WebSphere Portal is an investment in a proven, extensible, standards-based platform from IBM - a platform designed to help keep pace with the demanding online needs of your business.