Renewing your Software Subscription and Support [may also be referred to as Software Maintenance] is one of the most cost-effective ways to protect your software investment. It saves you time, it saves you money, and it ensures your uninterrupted access to vital technical support and product upgrades - features that can make a real difference to your bottom line.
Automatic renewal
Automatic or Continuous Renewal safeguards your Software Subscription and Support [and Fixed Term Licenses] against unintentional lapses.
Here's how it works.
If you do nothing when you receive your renewal quote and e-mail renewal reminders your Software Subscription and Support [and Fixed Term Licenses] will renew automatically at the Anniversary date and you will be invoiced based on your current quotation for Software Subscription and Support [may also be referred to as Software Maintenance] or FTL renewal.
It's that simple.
Opting not to renew
We recommend that all customers renew their Software Subscription and Support to take advantage product upgrades and 24x7 Technical Support. But, if you choose NOT to renew your Software Subscription and Support [may also be referred to as Software Maintenance], you must notify IBM of your intent NOT to renew before your renewal date . You may do so either online or in writing.
If at a later date, you wish to reinstate your Software Subscription and Support, you may do so, however, the cost of "Software Subscription and Support Reinstatement," is far greater than your annual renewal rate. In most cases, as much as three times higher than your annual renewal rate.
