About Passport Advantage Express

Passport Advantage Express is designed for single-site, smaller enterprise businesses. It combines the full Passport Advantage product list with the simplicity of transaction-based acquisition. Passport Advantage Express does not require a relationship agreement— each transaction is subject to the terms and conditions effective at the time. There are no points and no aggregating— just a single price level. And with each new license acquisition, you get renewable Software Subscription and Support.

That's all there is to it— simple, straightforward, easy.

• Includes Software Subscription and Support with each license.
• Provides Selected Support for certain Open Source and other non-warranted code.
• Provides comprehensive and flexible upgrade coverage.
• Protects technology investments.
• Provides secure access to Passport Advantage Online— a Web tool that helps you manage your installed base of IBM software.
• Simplifies and improves software asset management.
• Reduces acquisition and administration costs.
• Streamlines budgeting for software upgrade and migration costs.
• Provides immediate support coverage on newly acquired products during installation phase and for life cycle of product.
• Incorporates flexible, easy-to-access, responsive, cross-platform customer support from IBM, worldwide.
• Provides access to IBM software technical support for all of a customer's designated IT staff.
• Simplifies acquisition and renewal of cross-platform customer support.
• Enhances overall expected response time of two hours or less during normal business hours.
• Provides 24x7 access to support resources for business-critical outages.
• Increases self help via the Internet.

Passport Advantage Express is designed for smaller enterprises and single-site enterprises

Passport Advantage Express includes a Software Subscription and Support feature that complements your IBM software purchases. It includes both product upgrades and technical support and fosters successful software deployments. With product upgrades, you get complete upgrade and cross-platform migration coverage for most commercially available IBM distributed software— Lotus, WebSphere, Tivoli, Information Management and Rational Software. You can upgrade to new releases and new versions as the needs of your business dictate. Technical Support helps keep your users up and running wherever they are working in the world. This is our way of making sure you are covered with the technical support you need. This is your way of getting an increased return on your IBM investment of a total software solution.

And, Software Subscription and Support Renewals take place on a per-transaction basis, spreading the cost throughout your budget year.

For more information, see Software Subscription and Support.

CEO Product Categories are collections of closely associated products, which together, create an enterprise infrastructure solution. These CEO Product Categories are offered on a per-user basis and are subject to specific acquisition rules including a minimum initial user quantity requirement (minimum varies by CEO Product Category). CEO Product Category customers must acquire their first (primary) CEO Product Category on an enterprise-wide basis and subject to that category's minimum initial user quantity, and may then acquire additional (secondary) Product Categories for the same number or less users than the primary category, but subject to each secondary category's minimum initial user quantity. Pricing includes the usage of all products in the category, with Software Subscription and Support included.

Software Subscription and Support ensures that customers always have the most up-to-date eligible versions of IBM distributed software— Lotus, WebSphere, Tivoli, Information Management, and Rational Software— and have software technical support to ensure their success in using the software. Available through IBM Business Partners and IBM Direct Sales.

For more information, see CEO product listings.

With Passport Advantage Express, you obtain the licenses for the products you need when you need them— without a relationship agreement or enrollment.

To get started with Passport Advantage Express, visit our IBM Software online catalog or contact your preferred IBM Business Partner. For help in finding a Business Partner in your area, consult the IBM Business Partner Directory.

If you complete a transaction with your Business Partner, the Partner provides IBM with the information needed to record your purchase— no additional action is necessary on your part.

• Passport Advantage tutorial
• Passport Advantage and Passport Advantage Express brochure
• Passport Advantage and Passport Advantage Express quick reference guide
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• Passport Advantage Contacts: designating, updating and locating
• Fixed Term Licenses
• Selected Support
• Sub-capacity licensing
• Processor Value Unit [PVU] licensing for Distributed SW