Cisco Systems is a worldwide leader in networking for the Internet. Essential to organizations’ communications, Cisco Internet Protocol-based networking solutions are the foundation of today's networks. Cisco hardware, software, and service offerings are used to create Internet solutions that can help increase productivity, improve customer satisfaction and strengthen competitive advantage.
Through the collaboration with Cisco Unified Communications, Lotus Sametime functional capabilities can be further enhanced to include voice and video collaboration.
A Lotus Sametime client can send an instant message to the Cisco IP phone while aggregating the user's IP phone presence information and then displays it in the Lotus Sametime client. Using color-coded icons within the Sametime client, users can see both the online and phone status aggregated for each contact. Right clicking a contact's name allows the user to select either IM to begin a chat or Call to make a telephone call. If a person isn't available to receive an instant message, Lotus Sametime will automatically route the message to the user's IP phone.
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