Learn from Vidya Chadaga, Sr. Product Marketing Manager at IBM, why SaaS integration, with both on-premise and other SaaS applications, is crucial to an application or implementation vendor's success.Charlie Burns, a leading analyst from Saugatuck Technology will describe the latest SaaS industry trends, explain why it is essential for SaaS providers to integrate their business solutions and offer insights on the key areas to consider when choosing a SaaS integration strategy. As an ISV, nGenera CIM Bob Peery, Director of Product Management, will discuss insightful learnings on the integration challenges they faced and key requirements they considered before choosing an integration partner.
In today's competitive global business environment, Business Process Outsourcers (BPOs) strive to penetrate new markets, add new clients and onboard customers faster while delivering client satisfaction, reducing customer churn and lowering the overall cost per client. Hear Robert McNeill, Vice President, Research, Saugatuck Technology, share the latest trends in Business Process Outsourcing, key insights on why outsourcers are beginning to leverage cloud technology approaches and how you can gain significant improvements in your cost, performance and business agility. Learn from Ron Wastal, VP, Business Development at IBM and Vidya Chadaga, Senior Product Manager at IBM how new cloud integration approaches enable BPOs to onboard new clients in days - rather than weeks or months - accelerate time to revenue, improve client adoption and customer retention while opening the door to sell into new markets that have historically been just too difficult to penetrate.
Learn how to harness the power of Google Apps by rapidly and securely connecting them with your SaaS and enterprise applications. Scott McMullan, Google Apps Partner Lead Google Enterprise at Google will discuss their latest Google Apps, gadgets and App Engine cloud offerings. Then, Chandar Pattabhiram, VP of Product and Channel Marketing at IBM will show you how to easily connect them in days with hundreds of enterprise applications using a simple “configuration, not coding” approach, utilizing the Google Secure Data Connector. Next, joint customer Doug Menefee, CIO, Schumacher Group, will reveal how he leveraged Google Apps and gadgets as an enterprise portal solution to deliver instant secure access in the cloud.