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CIO in mid-sentence, talking to someone on the phone:
... What were our total long distance costs before? Too
much, I know that. So it started out as us trying to get our
costs under control.
Hang on a sec; Diane is pinging me. Talking … to … Dave.
Want … to … join … us? She’s coming.
Hi, Diane. So, like I was just telling Dave, we wanted to
converge our voice and data networks and get IP phones.
The cost savings alone made it an easy decision.
We really needed somebody who could deliver a
completely integrated solution from the get-go, who knew
the networking and the applications, and who understood
our business processes and existing infrastructure.
So they helped us with a communications solution that
actually costs less and does more.
We’re a totally different business today. Just look what it’s
done for our call centers. Reps are providing more
responsive service by instant messaging with each other at
the same time they’re talking to a client on the phone to
resolve the question. Everybody has the ability to find the
person or the information they need at the moment they
need it.
All because we connected with the right company and got
started the right way.
10:15 a.m.
Room 340, Shangri-la Hotel
IBM internal analysis has shown a
25-40 percent reduction in calling
costs. Source: IBM
Unified communications and
collaboration solutions
. Network convergence
. IP telephony
. Unified messaging
. Real-time collaboration
Ready to take the next step?
Find out how IBM can help you
innovate.
Call IBM today at:
1-866-320-0337
and mention code 107AE50W.