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>>Now we'll be moving to the My Work page. The My Work page is the area the employee should spend the majority of their time during the work day. This page provides them with links to information both internally and externally, and access to applications they use most often in their work. This is a collaborative environment that improves communication and project management.
Again, at the top left of this particular portlet you see quick links to certain tools that are pertinent in performance of day-to-day work. Below that is the Sametime contact list. Within this example -- which is an agent's example -- in the contact list you may have underwriters that you work with on a frequent basis based on various product lines.
Below the Sametime contact list you see a portlet for various agent systems -- things such as quoting, performing a customer portfolio search, creation of a first notice of loss, view of a claims workflow.
On the top right, you see the ability to search by customer. Below that, had we performed a search you would have seen the information returned based on that particular customer. Further down the portlet to the right is the ability to access certain key reports that employees need to view on a regular basis.
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