Cross-Channel Commerce:
Provide Seamless Customer Buying Experiences

Discover how to transform every customer interaction, providing exactly what people want—when and where they want it—to increase loyalty and revenue online and in person.

Explore the topics below to create a seamless experience for your customer.

Winning Over the Empowered Consumer: Why Trust Matters

Hear the voice of more than 28,000 consumers and discover:
• Why it’s vital to use analytics to listen to customers
• New ways to identify top consumer influences
• The importance of listening to your consumer’s actions
Download now


1-800-flowers.com

1-800 Flowers: An eCommerce Platform for the Future (206KB)

The world's largest floral and gift shop enables:
• Innovative shopping experiences that scales to meet holiday traffic
• Rapid creation and deployment of retail Web sites
• Effective cross-selling between brands
Read now (206KB)

Driving Your Social Commerce Strategy with Remote Widgets

Discover the benefits of social commerce:
• Understand market drivers for remote widget technology
• Beat your competition by enabling commerce everywhere
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RIS

Maintaining Loyalty in the Age of Smarter Commerce

View this webcast with RIS’s Joe Skroupa to learn how to:
• Satisfy the smarter consumer with a seamless customer experience
• Deliver products and services flawlessly
Watch now
SmarterCommerce

Deliver a seamless customer experience across channels from web and store to mobile devices and call centers

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Interested in other related topics like digital marketing and customer service? See more resources.