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| Telecommunications catalogSolutions to help improve satisfaction and retain customers |
 How do some of the world’s foremost telecommunications companies speed product delivery, improve service and keep customers in the fold? With development, management and service-oriented architecture (SOA) solutions from IBM. In the new catalog for the telecommunications industry you’ll learn how:
- Verizon deployed development tools that let them bring products to market faster, increase customer satisfaction, and repeat market successes.
- Swisscom Mobile built a centralized, flexible, efficient and reliable service assurance system, enabling them to offer pre-eminent products at very high service levels.
- Shanxi Mobile established an SOA that helped slash average problem resolution times from two days to one hour.
Find new ways to offer the innovations that attract customers, and the service quality that keeps them.
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