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Looking for Coremetrics products? Coremetrics software is now part of IBM customer analytics solutions.

IBM Coremetrics products, now IBM marketing software, can analyze data from customer behavior to uncover trends and insights for more targeted, effective marketing.

IBM Coremetrics products

More IBM marketing tools

  • Customer analytics

    Customer analytics

    Analyze data from customer behavior to uncover insights for more targeted, effective marketing.

  • Digital marketing

    Digital marketing

    Orchestrate digital interactions to deliver a consistent, personalized customer experience across email, mobile, web and social.

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IBM Coremetrics Web analytics™ Account login. Access account login

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What can digital analytics do for you?

See how to uncover growth opportunities with data monitoring and comparative benchmarking.

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An essential guide to web analytics solutions

Discover the key characteristics of web analytics and marketing solutions that can impact your digital marketing performance.

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Web analytics

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Product support for Coremetrics products

Get world-class support for IBM Digital Analytics products. Whether you're looking for supported product and software environments, product downloads or fixpack schedules, you’ll find what you need.

Training and certification

IBM Marketing offers a wide range of software education options to suit your role, your preferred learning format and your schedule. Courses are offered through public or onsite classroom training, computer-based training or instructor-led online courses. Standard and customized training programs are designed to match your unique requirements.

Implementation services

Realize quicker time-to-value from your marketing technology investment. IBM applies deep product knowledge and industry expertise to improve your company’s processes and marketing results using on premises or software as a service (SaaS) delivery models.

Business consulting services

The IBM Marketing practice in IBM Global Business Services delivers solutions to organizations across industries that are designed to improve customer relationships and increase marketing profitability.

Contact technical support

Customer support

US: 1-866-493-2673
Canada: 1-800-889-7718
United Kingdom: 0808-234-4736
France: 0800-91-4912
Germany: 0800-180-2597
Netherlands: 0800-022-1621
Spain: 900-98-117
Australia: 1-800-69-2673
Other Countries
Toll Number: 1-303-354-5020
Email:

US: 1-866-493-2673
Canada: 1-800-889-7718
United Kingdom: 0808-234-4736
France: 0800-91-4912
Germany: 0800-180-2597
Netherlands: 0800-022-1621
Spain: 900-98-117
Australia: 1-800-69-2673
Other Countries
Toll Number: 1-303-354-5020
Email:

Coremetrics SurfAid Analytics support

US: 1-877-940-SURF
International: 1-682-223-5305
Email:

US: 1-877-940-SURF
International: 1-682-223-5305
Email: