Process Improvement Discovery Workshop (PIDW)

A Process Improvement Discovery Workshop (PIDW) will help you to determine the initial business and technical feasibility of deploying a BPM and ODM (Operational Decision Management) solution – setting a realistic level of expectation for all involved. This workshop is free-of-charge for qualifying organizations and geographies. It is designed to answer the following questions:

• Do I start with a BPM or ODM project? Which makes the most sense?

  • What do I need to start the BPM implementation?
  • What do I need to start the ODM implementation?

• What methodology works best?

• What is the high level project approach and implementation roadmap?

• What is the expected business value?

• What are the risks and benefits?

• Who are the key stakeholders of the future application? How will future users benefit from the solution?

• How long will it take to realize the expected benefits?

This complimentary workshop is conducted onsite over the course of two to three days; bringing together IBM product and domain experts with your business and IT stakeholders to define business needs, architecture and the implementation process for a potential BPM and ODM solution.

During the PIDW, we’ll review business goals, roles, resources, examples of successful deployments, and industry best practices as we begin to define processes and decision points specific to your organization. At the conclusion, a summary of key findings and recommendations will be presented, followed by a detailed report for stakeholder analysis and decision-making.

Client prerequisites:

• Business case for the project / program or opportunity.

• One business process and area selected.

• SME availability with good knowledge of the existing application, the requirements of the future application, general stakeholder availability “as needed” to address issues raised.

By bringing the right participants together to work through assessment questions up front, you'll save time and iterations, speed time to value, and ensure a fool-proof implementation if a project is undertaken. A PIDW lays to rest these fundamental questions and concerns:

• Realistic business impact expectations —What improvements are possible? What’s the estimated time to value?

• Better end user experience —Will business users' needs and expectations be met?

• The best product direction —What are the best components for your needs?

Process improvement is a journey, and doesn’t stop with a PIDW. Process improvement comes when you can start instrumenting, monitoring and managing a process continuously and incrementally; modifying it in response to changing business and market conditions, quickly and easily. A PIDW can ensure that you get started down the right path.