Why BPM for Insurance?
BPM enables insurers to automate business processes for underwriting and submitting claims to optimize costs. Streamlined processes allow insurers to rapidly roll out new offerings to meet customer and market demands, while facilitating greater collaboration between business and IT.
Case study
Wüstenrot & Württembergische, a German finanical services and insurance company automated a paperless mail delivery processes to scan and electronically route incoming mail to the recipient. The new process reduced deliver time by 70%, improved back-office productivity, and ensured compliance with customer service level policies.
Contact IBM
Featured customer video
VKB Insurance builds a smarter policy cancellation process