About IBM Software Services and Support
The IBM Software Services and Support team is a worldwide organization comprised of highly skilled technical and subject matter experts who are ready to help you accelerate your success with IBM software products designed specifically for your industry. Closely linked with global resources across IBM, we are uniquely positioned to help you quickly and successfully install, configure, implement, and maintain IBM software technology.
Industry Products we service and support
Smarter Cities
- IBM Intelligent Operations Center
- IBM Intelligent Transportation
- IBM Defense Operations Platform
- IBM Intelligent Water
Cross-Industry Solutions
- IBM Integrated Information Core
- IBM Real-Time Asset Locator
- IBM Real-Time Asset Locator for Healthcare
- IBM WebSphere Sensor Events
Financial Services Solutions
- Financial Transaction Manager feature in V3.1 of IBM WebSphere Business Integration for Financial Networks
- IBM Payments Director
- IBM WebSphere Front Office for Financial Markets
- IBM WebSphere MultiChannel Bank Transformation Toolkit
Consulting Services
IBM Software Services consultants have broad architectural knowledge, deep technical skills in the IBM software portfolio, industry insight, and expertise around best practices. Our consultants have close relationships with IBM Development Labs to ensure you have access to the latest technologies over the life of your project.
Let our technical experts help you:
- Assess your requirements and architect solutions.
- Plan for deployments, upgrades, and migrations.
- Install, configure, and integrate software technology.
- Customize software to meet your business needs.
- Provide guidance on how to optimize the performance of your systems and solutions.
Training
Accelerate your company's adoption of IBM software by building your technology skills with the help of IBM authorized training offerings. Let our education specialists develop a plan to meet your skills development needs and recommend training options that fit your schedule, budget, and preferred learning format.
IBM Support
At IBM, we're committed to enabling your success and delivering the highest level of customer support. Our global network of support professionals is ready to answer your questions and help you solve any software issues. We also offer a range of online self-help tools and resources to help you use IBM software products successfully.
Visit the IBM Support Portal
Software Accelerated Value Program
The perfect complement to the IBM software behind your mission-critical applications and high-availability systems is the IBM Software Accelerated Value Program. This program pairs our customers with a team of technical professionals who will develop a deep understanding of your environment and business needs. By developing this partnership, we can provide you with personalized support, proactive guidance, and priority issue resolution. Learn more about how we can help you mitigate risk and optimize the performance of your IBM software solutions.
Learn more about the IBM Software Accelerated Value Program