Business Process Automation Solutions

Model, manage and optimize business processes

IBM Business Process Automation solutions empower utilities to create new approaches, integrate existing applications and optimize business processes to drive:

Streamlined meter-to-cash solutions.
Improved revenue protection.
Increased business productivity.

Benefits of Business Process Automation solutions

Streamline business processes to allow utilities to reduce operational costs and energy theft.
Improve workforce productivity by automating collection and transport of meter information, and enabling more remote diagnostics of meter-related issues reported by the consumer.
Take decisive action based on real-time alerts on triggering meter or customer events.
Integrate customer self-service options with traditional collection and operational business processes.
Leverage a SOA-based infrastructure that is open, scalable, flexible and based on E&U industry standards.

Business Process Automation solutions

Meter-to-Cash
The IBM meter-to-cash solution helps to automate and optimize billing, customer interface and distribution processes for efficiency, agility and operational savings. This solution integrates utilities' communications infrastructure — advanced meters and systems such as meter data management systems (MDMS), outage management systems (OMS) and distribution management systems DMS. Learn more.

CIM-Driven Application Integration (PDF, 1.47MB) The IBM CIM-Driven Application Integration software solution helps utilities reduce risk and improve time to-value by leveraging the IEC Common Information Model. This solution simplifies the integration, testing and monitoring of applications across the energy value chain. Learn more (PDF, 1.47MB) .

Key products for Business Process Automation solutions

IBM has proven enterprise software products for Business Process Automation solutions which are used by energy and utilities companies worldwide.

WebSphere Business Events
This comprehensive software helps utilities detect, evaluate, and respond to the impact of business events based on the discovery of actionable event patterns.

WebSphere Decision Server
IBM WebSphere Decision Server combines business rules management and business event processing technologies in a single offering.

WebSphere ILOG JRules BRMS
The IBM JRules BRMS product line is designed for easy, safe and reliable management of decision logic that drives business systems. It accelerates time-to-market and lowers total cost of ownership.

Business Process Manager
Deploy and execute business processes using this high-performance engine.

WebSphere Lombardi Edition
This unified BPM environment makes it easy for process owners, business users, and IT staff to collaborate and improve business processes.

WebSphere Business Modeler
Model and optimize utility business processes for continuous improvement.

WebSphere Business Monitor
This comprehensive Business Activity Monitoring system gives you real-time insight into your business processes.

Learn more

To learn more about how IBM Business Process Automation solutions can help your business grow, contact your IBM representative or IBM Business Partner.

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