IBM Tivoli software solutions for Service Availability and Performance Management
Understand the Basics
Tivoli solutions for Service Availability & Performance Management provide customers with the visibility, control and automation needed to assure service quality and reduce operations costs:
- Improve visibility into business service performance, and understand the impact of application, server, middleware, and network infrastructures on service health and the customer experience.
- Integrate management across operational silos, staff, and tools and improve return on existing investments with Tivoli integrations and common tooling.
- Maximize productivity, control new spend, and improve mean-time-to-resolution with predictive analytics and root cause analysis, and policy-based workflow automations.
With Tivoli You Can...
- Improve customer satisfaction with increased availability of critical business services.
- Grow & protect revenue with visibility to service quality and key performance indicators.
- Lower IT Operations costs by eliminating manual tasks associated with reducing mean time to repair, collection, filtering and correlation of events, and systems and workload management.
- Reduce capital and server maintenance costs with improved utilization of physical and virtual resourcesReduce energy costs with control over energy usage.
- Reduce energy costs with control over energy usage
Anticipated Results
- Improved customer satisfaction by up to 70%
- Improved application availability between 5 & 17%
- Staff savings of up to 15% for managing IT resources holistically
- Reduction of event volumes as much as 10,000 to 1.
- Reduction of symptomatic incidents by 40%
- Reduction in energy costs between 30 & 50%
- Management of additional applications with existing resources - a savings of 2 HC per application
- 20% reduction in costs associated with change management20—25% reduction in costs associated with job scheduling
- Avoidance of HW purchases of 5% or greater
- 20-25% reduction in costs associated with job scheduling
- Increase throughput of applications by 5% with automated job scheduling
Featured Products
- IBM Tivoli Business Service Manager (US)
Provides enterprise, public sector and service provider organizations with advanced service and process visibility in targeted, real-time dashboards. - IBM Tivoli Netcool/Impact (US)
Provides a common platform for data access that circumvents organizational boundaries. With data from virtually any source, you can correlate, calculate, enrich, deliver, notify, escalate, visualize and perform a wide range of automated tasks. - IBM Tivoli Netcool/OMNIbus (US)
Consolidates complex IT and network operation management tasks. Improves service availability and resiliency with real-time service management for data centers, network operations centers and IT domains. - IBM Tivoli Composite Application Manager (US)
Helps increase the performance and availability of business-critical applications. It provides real-time problem detection, analysis and repair to help maintain the availability and performance of applications. - IBM Tivoli Monitoring (US)
Helps you optimize IT infrastructure performance and availability. Use this system monitoring software to manage operating systems, databases and servers in distributed and host environments. - A complete list of Service Availability and Peformance Management software products (US)
Contact IBM
Considering a purchase?
Call IBM India toll free:
1800 425 3333
Priority code:
100KU04W