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Integrated Service Management

Improving service and reducing cost through Visibility. Control. Automation.™

Why Integrated Service Management?

Only IBM offers integrated service management solutions for all industries — across business and IT — addressing the full service lifecycle, both within and beyond the datacenter. Discover how to transform your assets--traditional IT, physical, and emerging smart assets — into unique business value. 

What we offer

Best practices

Making ITIL actionable.

Identify and leverage your existing service life cycles.

Implement best practices and generate operational savings.

Service Management Simulator

The FUN way to learn about Service Management and ITIL.

Every Tuesday! Service Management Jams!

Weekly interactive Webcasts on the hottest Service Management topics.

Dynamic Infrastructure

IBM’s Strategy for Dynamic Infrastructure.

Managing a tidal wave of data?

Contact IBM


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