Why IBM for Order Management?
Order management software from IBM enables you to deliver a superior, cross-channel customer experience by orchestrating complex fulfillment that optimises supply chain execution and partner collaboration. An intelligent sourcing engine orchestrates orders across multiple channels and eliminates manual fulfillment processes, while a single view of inventory information across all channels improves inventory utilisation and the order capture process with more accurate promise dates. A powerful order management platform enables customers to buy anywhere, pickup anywhere, and return to anywhere.
Sterling Order Management
Coordinate order fulfillment from all channels and across the extended enterprise
Sterling Store (US)
Increase sales and improve customer service across multi-store environments
Sterling Call Center (US)
Improve the customer experience by enabling a 360 view of customer activity
Sterling Store Associate Mobile and IBM Sterling Order Management Administrator Mobile
Empower your store associates and sales representatives by extending access and control of your fulfillment operations to mobile devices.
Provides your company with more choice in how you deploy and consume the Sterling Selling and Fulfillment Suite and Sterling Business Integration Suite.
Provides companies of all sizes with a powerful customer interaction platform for cross-channel and online commerce - supporting all business models.
Optimise your inbound supply and outbound fulfillment processes by providing complete end-to-end visibility of orders, shipments and inventory.