Managing terminology supports your corporate brand image, and makes your software easier to use, easier to translate, and easier to adapt to global markets.

Executive overview

Today, to effectively develop and deliver global software, we need to pay more attention to how we manage the terminology used in software and corporate collateral. Without controls, terminology can cause problems that will cost your company money and customer satisfaction. A proactive terminology management program can limit these problems and even enhance the entire software globalization process.

Terminology management is a key component of IBM's globalization strategy. IBM has developed a process and tools for managing terminology that positions the company well to face the challenges of developing high-quality global software. The company is also involved with standards organizations such as LISA, OASIS, and ISO.

Further reading