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Case studies
Nim See Seng Leasing facilitates growth with new IT landscape
NSS’s web ERP application now runs on an IBM® Power® 710 Express server virtualized with IBM PowerVM® software. Backup and disaster recovery is handled by an IBM Power 520 Express server, which replicates data in real-time.
Last updated: 21 Mar 2012
Elfa International reenergises its brand ... Building a smarter e-commerce platform with IBM and Fiwe
Elfa implemented an e-commerce platform built on IBM® WebSphere® Commerce software. A Tacton Configurator Server web planning application handles pricing structure, and product images are served from Adobe Scene7 On-Demand.
Last updated: 13 Mar 2012
Preca Brummel improves customer experience ... With a Smarter Commerce solution from Tecla
With the help of IBM® Business Partner Tecla, Preca Brummel implemented IBM WebSphere® Commerce, a Smarter Commerce™ solution that moves the focus to the customer by adding business-to-business and business-to-consumer functionalities.
Last updated: 13 Mar 2012
Bishop Company drives up growth and profitability ... Building a smarter e-commerce platform with IBM and Zobrist
Bishop engaged Zobrist to implement eZcommerce, a complete e-commerce solution based on IBM WebSphere® Commerce. The system empowers business users, ensures long-term support, and provides scalability for future needs.
Last updated: 18 Jan 2012
Staples drives B2B e-commerce growth
To deliver on their easy brand promise, Staples.com sought to create a more personalized on-line shopping experience for their B2B and B2C customers.
Last updated: 13 Jan 2012
Hong Kong Department Stores builds an online e-commerce community ... Harnessing social networks to provide a richer consumer experience
Finnish retailer Hong Kong Department Stores built a new targeted online store for fishing products using IBM® WebSphere® Commerce. Hong Kong is using IBM Coremetrics to analyse the user-generated content to gain further insights into how to improve the store.
Last updated: 10 Jan 2012
Li Ning Sports Goods ... A sporting goods retailer in China transforms its website into a tool for capturing personal and shopping data, using this unprecedented visitor demographic and behavioral intelligence to launch precision-guided marketing initiatives
A sporting goods retailer in China transforms its website into a tool for capturing personal and shopping data with a next-generation IBM WebSphere Commerce-based solution. The solution allows the company to use sophisticated visitor demographic and behavioral intelligence to launch precision-guided marketing...
Last updated: 28 Dec 2011
Merlin Entertainments boosts online ticket sales with a global eCommerce solution from IBM
IBM® Global Business Services® developed and now supports a strategic global eCommerce solution based on IBM WebSphere® Commerce software, supporting 60 global attractions, 13 languages, seven currencies and 16 payment methods.
Last updated: 17 Nov 2011
Staples ... IBM WebSphere Commerce software and IBM POWER7 servers improve performance
Staples wanted to improve the customer’s online experience relative to performance, reduce TCO and increase the flexibility of the infrastructure for more nimble future releases. Staples turned to IBM and IBM Global Services for a new release of Staples.com on IBM WebSphere Commerce.
Last updated: 31 Oct 2011
Terranova enters new markets with an international online store ... Realising plans for European expansion with IBM WebSphere Commerce
With the help of IBM® Business Partner Tecla.it, Terranova implemented IBM WebSphere® Commerce to create a high volume business-to-consumer online selling platform. WebSphere Commerce has been integrated with Terranova’s in-house ERP system to facilitate the management of customer orders and delivery of purch...
Last updated: 20 May 2011
OfficeMax ... An office products retailer employs a powerful business-to-business solution that allows it to gain customers it previously could not reach and improve services for existing ones
A major office supply retailer increases revenue, reduces order-placing processing costs and boosts market share by 10 percent when it engages IBM Business Partner Grupo Assa to implement an information management and e-commerce technology solution using IBM Cognos V8.0 and IBM WebSphere Commerce V7.0 softwar...
Last updated: 01 Apr 2011
David's Bridal Empowers Its Business with IBM WebSphere Commerce ... David's Bridal IBM Client Reference Video
A fashion retailer specializing in bridal wear chose IBM's eCommerce Solution to grow as its business needs changed. Now averaging a 20% growth year over year on web traffic, the company shows WebSphere Commerce is the best-of- breed solution.
Last updated: 27 Jan 2011
Office Brands creates online B2B storefront with back-end ERP integration
Hyro worked with Office Brandsto identify the requirements for its e-commerce website and recommended a platform built on IBM® WebSphere® Commerce Enterprise.
Last updated: 11 Nov 2010
Beverage distributor does $5 million in first year of IBM B2B site
Sales staff spent too much time handling customer's administrative issues and not up-selling and cross-selling. A B2B website focused customer attention for administrative issues and order taking and gave salespeople more time to sell.
Last updated: 31 Aug 2010
Conad del Tirreno ... Smarter pricing strategy improves retail margins, competitiveness
Large Italian retailer improves sales margins and revenue when IBM Global Business Services implements a Price Optimization solution from IBM Business Partner DemanTec that uses predictive modeling of customer behavior to help the retailer find the ideal prices for its consumer products
Last updated: 30 Aug 2010
Barnes & Noble College Booksellers makes the grade by transforming its Web-based bookstores using IBM WebSphere Commerce software.
Barnes & Noble teamed with IBM Business Partner Sapient to implement WebSphere® Commerce Enterprise software as its new e-commerce platform.
Last updated: 26 Aug 2009
1-800-FLOWERS.COM Client Reference Video
This client reference video showcases 1-800-FLOWERS.COM's success with multiple IBM products and services.
Last updated: 12 Feb 2009
1-800-FLOWERS.COM: Creating an e-commerce platform for the future
1-800-FLOWERS.COM teamed with IBM to implement IBM WebSphere Commerce for two of its gift food brands as an initial proof of concept for the platform. Using knowledge gained from this first rollout, the company will take a greater role in transitioning most of its other brands to the new platform over the com...
Last updated: 19 Jan 2009
Forest2Market opens new revenue streams with a first-of-its-kind timber-pricing solution built with IBM technology
Working closely with IBM Business Partner Shared Vision Group, F2M launched a first-of-its-kind real-time timber-pricing system that provides accurate transaction information to timber buyers and sellers.
Last updated: 17 Sep 2008
Moosejaw Mountaineering reaches new heights of customer engagement through social commerce
Moosejaw sought to make its site the go-to destination for young, hip students and for hard-core outdoor enthusiasts by embedding rich community features into its online commerce experience, becoming one of the first outdoor-adventure retailers to make multichannel “social commerce” the cornerstone of its gro...
Last updated: 01 Sep 2008
B2X Corporation ... Enabling international trade for SMBs
A technology company in the United States creates a groundbreaking Web portal to facilitate international importing and exporting of products when it teams with IBM Software Services for Lotus and IBM Global Business Services
Last updated: 03 Dec 2007
The Missouri Department of Transportation keeps the wheels of commerce turning.
The Missouri Department of Transportation took a major electronic leap forward in e-government service delivery, and, in so doing, created massive changes—simplified processes and improved safety and traffic flow across the state.
Last updated: 07 Nov 2007
Zobrist Consulting Group boosts sales to SMB market with portal and collaboration platform
HTML-based content creation at Zobrist impeded communication with clients on projects, slowed sales and made it difficult for customers to quickly update commercial Web sites with the latest product offerings. With IBM® Workplace Web Content Management™ software, the company can speed collaboration and conten...
Last updated: 01 Nov 2007
Brady Corporation: leveraging IBM technology to achieve value-chain integration
As part of its employee.com initiative, Brady developed a portal-based solution to facilitate employee collaboration which runs on IBM AS/400 servers and employs IBM WebSphere Commerce Suite, DB2 Universal Database, and Lotus Domino.
Last updated: 04 Oct 2004
