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WebSphere Commerce success stories

Case studies 

NS Shopping Co. Ltd. ... Analytics and interactive apps help increase revenue with a personalized customer experience

Analytics and interactive apps help a home shopping company increase revenue with a personalized customer experience

Last updated: 05 Feb 2014

Dahl Sverige AB ... Online buyers engaged and sales increased with a new mobile app and customized offers

Dahl Sverige AB online buyers engaged and sales increased with a new mobile app and customized offers

Last updated: 12 Nov 2013

Hong Kong Department Stores

Hong Kong Department Stores uses sophisticated web analytics to understand what customers buy and why—leveraging new insights to develop targeted marketing campaigns.

Last updated: 12 Nov 2012

J. J. Keller and Associates, Inc.

A leading provider of risk and regulatory management solutions reinvents B2B e-commerce by using new online behavior insights to offer customers precisely what they need when they need it, resulting in higher conversion rates.

Last updated: 12 Nov 2012

Kemofarmacija d.d.

Kemofarmacija uses precision marketing to seize cross-selling opportunities and increase customer spend per visit through personalized marketing campaigns.

Last updated: 01 Oct 2012

Apotek 1 adapts to Norway’s evolving pharmacy market ... Harnessing a Smarter Commerce strategy for seamless and consistent customer service

Apotek 1 worked with IBM and Theilgaard Mortensen to follow a Smarter Commerce strategy by building a seamless online experience that integrates sales and marketing. The new website guides customers with professional healthcare advice and enables them to purchase over-the-counter medicines and sundries instan...

Last updated: 22 Jun 2012

Nim See Seng Leasing facilitates growth with new IT landscape

NSS’s web ERP application now runs on an IBM® Power® 710 Express server virtualized with IBM PowerVM® software. Backup and disaster recovery is handled by an IBM Power 520 Express server, which replicates data in real-time.

Last updated: 21 Mar 2012

Merlin Entertainments boosts online ticket sales with a global eCommerce solution from IBM

IBM® Global Business Services® developed and now supports a strategic global eCommerce solution based on IBM WebSphere® Commerce software, supporting 60 global attractions, 13 languages, seven currencies and 16 payment methods.

Last updated: 17 Nov 2011

Staples ... IBM WebSphere Commerce software and IBM POWER7 servers improve performance

Staples wanted to improve the customer’s online experience relative to performance, reduce TCO and increase the flexibility of the infrastructure for more nimble future releases. Staples turned to IBM and IBM Global Services for a new release of on IBM WebSphere Commerce.

Last updated: 31 Oct 2011

OfficeMax ... An office products retailer employs a powerful business-to-business solution that allows it to gain customers it previously could not reach and improve services for existing ones

A major office supply retailer increases revenue, reduces order-placing processing costs and boosts market share by 10 percent when it engages IBM Business Partner Grupo Assa to implement an information management and e-commerce technology solution using IBM Cognos V8.0 and IBM WebSphere Commerce V7.0 softwar...

Last updated: 01 Apr 2011

Conad del Tirreno ... Smarter pricing strategy improves retail margins, competitiveness

Large Italian retailer improves sales margins and revenue when IBM Global Business Services implements a Price Optimization solution from IBM Business Partner DemanTec that uses predictive modeling of customer behavior to help the retailer find the ideal prices for its consumer products

Last updated: 30 Aug 2010

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