Skip to main content

WebSphere Commerce Library

Case studies 

NS Shopping Co. Ltd. ... Analytics and interactive apps help increase revenue with a personalized customer experience

Analytics and interactive apps help a home shopping company increase revenue with a personalized customer experience

Last updated: 05 Feb 2014


Dahl Sverige AB ... Online buyers engaged and sales increased with a new mobile app and customized offers

Dahl Sverige AB online buyers engaged and sales increased with a new mobile app and customized offers

Last updated: 12 Nov 2013


Hong Kong Department Stores

Hong Kong Department Stores uses sophisticated web analytics to understand what customers buy and why—leveraging new insights to develop targeted marketing campaigns.

Last updated: 12 Nov 2012


J. J. Keller and Associates, Inc.

A leading provider of risk and regulatory management solutions reinvents B2B e-commerce by using new online behavior insights to offer customers precisely what they need when they need it, resulting in higher conversion rates.

Last updated: 12 Nov 2012


Kemofarmacija d.d.

Kemofarmacija uses precision marketing to seize cross-selling opportunities and increase customer spend per visit through personalized marketing campaigns.

Last updated: 01 Oct 2012


Apotek 1 adapts to Norway’s evolving pharmacy market ... Harnessing a Smarter Commerce strategy for seamless and consistent customer service

Apotek 1 worked with IBM and Theilgaard Mortensen to follow a Smarter Commerce strategy by building a seamless online experience that integrates sales and marketing. The new website guides customers with professional healthcare advice and enables them to purchase over-the-counter medicines and sundries instan...

Last updated: 22 Jun 2012


Nim See Seng Leasing facilitates growth with new IT landscape

NSS’s web ERP application now runs on an IBM® Power® 710 Express server virtualized with IBM PowerVM® software. Backup and disaster recovery is handled by an IBM Power 520 Express server, which replicates data in real-time.

Last updated: 21 Mar 2012


Merlin Entertainments boosts online ticket sales with a global eCommerce solution from IBM

IBM® Global Business Services® developed and now supports a strategic global eCommerce solution based on IBM WebSphere® Commerce software, supporting 60 global attractions, 13 languages, seven currencies and 16 payment methods.

Last updated: 17 Nov 2011


Staples ... IBM WebSphere Commerce software and IBM POWER7 servers improve performance

Staples wanted to improve the customer’s online experience relative to performance, reduce TCO and increase the flexibility of the infrastructure for more nimble future releases. Staples turned to IBM and IBM Global Services for a new release of Staples.com on IBM WebSphere Commerce.

Last updated: 31 Oct 2011


OfficeMax ... An office products retailer employs a powerful business-to-business solution that allows it to gain customers it previously could not reach and improve services for existing ones

A major office supply retailer increases revenue, reduces order-placing processing costs and boosts market share by 10 percent when it engages IBM Business Partner Grupo Assa to implement an information management and e-commerce technology solution using IBM Cognos V8.0 and IBM WebSphere Commerce V7.0 softwar...

Last updated: 01 Apr 2011


Conad del Tirreno ... Smarter pricing strategy improves retail margins, competitiveness

Large Italian retailer improves sales margins and revenue when IBM Global Business Services implements a Price Optimization solution from IBM Business Partner DemanTec that uses predictive modeling of customer behavior to help the retailer find the ideal prices for its consumer products

Last updated: 30 Aug 2010

Demos 

Conducting Marketing Experiments

Perform A/B testing and other marketing experiments with different advertisements on a web and mobile store pages.

Last updated: 10 Aug 2012


Creating Event-Based Customer Dialogs

From abandoned shopping carts to customer birthdays, learn how to create event-triggered customer communications including emails, discounts and more.

Last updated: 10 Aug 2012


Creating Merchandising Associations

Create merchandising associations to cross-sell complementary products and accessories.

Last updated: 10 Aug 2012


Creating Sales Catalogs

Build new sales catalogs, assortments and categories to present your products in multiple ways.

Last updated: 10 Aug 2012


Creating Web Advertisements

Create personalized advertisements across web and mobile channels for different segments of your customers.

Last updated: 10 Aug 2012


Managing new products

Generate SKUs, merchandising associations and upload product information and content.

Last updated: 10 Aug 2012


Cross-Channel Selling in Action!

Offer a selling experience that allows your customers to browse anywhere, buy anywhere and pick-up anywhere from Web, mobile and social to kiosk, call center and resellers.

Last updated: 26 Jul 2012

Information centers 

WebSphere Commerce Information Center v7

Get the most out of your investment in WebSphere Commerce with in depth product documentation, tutorials, demos and deep product information.

Last updated: 11 Jul 2012

Product documentation 

WebSphere Commerce Information Center v7

Get the most out of your investment in WebSphere Commerce with in depth product documentation, tutorials, demos and deep product information.

Last updated: 11 Jul 2012

White papers 

IBM Digital Analytics for WebSphere Commerce

Combining state-of-the-art analytics and e-commerce, means businesses can target customer communications quickly across multiple channels.

Last updated: 10 Aug 2012

Contact IBM

Considering a purchase?