Provides contact center representatives with the functionality they need to service and up-sell your cross-channel customers

Taps into the booming gift market with a complete, multichannel gift registry solution

Provides a robust online selling environment for multiple sales channels and touchpoints such as Web, kiosk, POS, call center

Offers an easily installed, affordable, complete solution designed to help growing mid-market companies do business on the Web

Delivers a complete design and development environment to speed the creation and maintenance of e-commerce sites

Manage brand and product information seamlessly across sales channels and points of contact.

Make it easy for your shoppers to find the products they want.

Integrate with external systems such as POS, kiosk, enterprise resource planning (ERP) and fulfillment systems for seamless orders.

Gain insights that help you understand your customers and your business better

Give business users control over creation and management of product information, Web content and campaign information

Use plug-ins, or "payment cassettes", to support multiple payment protocols

Extend WebSphere Commerce to include a view of your entire organization - people, applications, processes and information

Helps you plan, design and implement a successful e-commerce solution based on your unique business needs

Helps you establish closer, more responsive relationships with your business customers and partners at all touchpoints