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WebSphere Commerce Enterprise

Included components

Provides contact center representatives with the functionality they need to service and up-sell your cross-channel customers

Seamlessly integrates orders across channels and external systems such as enterprise resource planning (ERP) and fulfillment systems

Gives business users control over the creation, management and publishing of product information, Web content and campaign information

Automates unique, complex business-to-business (B2B) contractual agreements and business relationships online

Enables you to create multiple, unique sites to serve different brands, regions or targeted groups of customers