Help your customers do business with you whenever, wherever and however they please. WebSphere® Commerce B2C and Cross-Channel Retailing solutions help you provide a seamless, personalized user experience whether the customer shops on the Web, in the store, over the phone, using a mobile device or all of the above. Not only can you create a next-generation Web channel, you can leverage the Web to improve revenues and customer service in all channels.
- Power rich, interactive touchpoints on a single platform (multiple Web sites, in-store kiosk, call center, gift registry, etc.)
- Facilitate seamless cross-channel customer experience
- Empower employees and partners to be more productive and effective
- Integrate all of the processes, data and systems that participate in cross-channel business processes
- Build on a strong foundation for future innovation and growth
Product offerings
- WebSphere Commerce Enterprise
A powerful, flexible solution built on a unified platform for running large, high-volume B2B and advanced business-to-consumer (B2C) e-commerce sites for global businesses. It supports multiple sites, complex direct and indirect business models, contractual agreements, dynamic negotiations and role-based member management.
- WebSphere Commerce Professional
A robust online selling environment that enables companies to offer personalized, cross-channel shopping experiences. The product’s infrastructure can support and integrate multiple sales channels and touch points, including Web, kiosk, point-of-sale (POS), call center and more.
- WebSphere Commerce - Express
Provides the core capabilities growing firms need to get started or expand their e-commerce site at a minimum investment - all on a rock solid platform that can support more advanced functionality as their needs grow.
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Featured Offers
- Staples.com drives B2B e-commerce growth with IBM WebSphere Commerce
- Increase the value of your brand experience with cross-channel commerce
- White paper: Social Commerce Defined
- Demo: WebSphere Commerce Delivers a Smarter Shopping Experience
- IBM positioned as a leader in the Gartner Magic Quadrant for e-Commerce, 2011
- Article: Learn about online transformation for B2B companies