Overview
A key inhibitor of effective e-commerce for many B2B companies has been the inability to fully automate and honor negotiated terms and agreements in online interactions and transactions.
IBM™ WebSphere™ Commerce offers strong sell-side contract management capabilities that go beyond traditional Terms and Conditions to include specific information about the relationship and how a specific customer prefers to do business – across divisions, operating units and channels.
Contracts and Entitlements key features include:
Contract-specific terms and conditions
- Process flows and validity period
- Products, catalog views and pricing
- Spending limits and credit line
- Purchase order, invoicing, payments
- Shipping modesBrowser-based contract modeling tools for business managers and tools for managing contract compliance, suspension, update and renewal
Real-time collaboration
Target incentives and cross-sell promotions
Multiple contracts per customer
Allows different organizations within a single entity to have unique terms
Benefits of Contracts and Entitlements:
Better manage relationships and agreements between your enterprise, customers and partners for stronger relationships
Increase efficiency, reduce errors and ensure compliance through automation of contractual agreements online
