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WebSphere Commerce Family

Technology


Selectica Inc., Internet Selling Solution (ISS)

Selectica's ISS, a comprehensive, Internet-architected application suite that increases productivity across all sales channels by improving every step of the sales process from needs analysis and product configuration to order capture and renewals.

How to identify an opportunity

At a glance


Why is Selectica's e-Business solution important to you and your customers?

Here are a few reasons why industry leaders across all vertical markets have chosen Selectica to power their e-business initiatives:

The Selectica solution—with IBM WebSphere® Commerce Suite—will provide an e-business platform that maximizes the effectiveness of a company's e-commerce site by personalizing the end-user experience from initial contact through the completed sale.

Together, IBM and Selectica provide customers in many industries the infrastructure and solutions for each phase of e-business development—reducing deployment time and getting to market faster. Selectica's ISS provides needs assessment, feature comparisons, product configuration, and pricing and quoting capabilities—all to more effectively sell complex products and services across all sales channels. Through the combined solutions, businesses will be able to put their best sales and marketing practices online, create and extend relationships with prospects and customers, offer quicker time to market, lower operational costs and ultimately provide a higher degree of end-user satisfaction and loyalty.

This comprehensive and integrated application suite allows you to:

Overview

Selectica and IBM will provide customers in many industries the infrastructure and solutions for each phase of e-business development, enabling these companies to reduce deployment time and get to market quickly. Selectica's ISS will provide needs assessment, feature comparisons, product configuration, and pricing and quoting capabilities—all to more effectively sell complex products and services across all sales channels. Through the combined solutions, businesses will be able to put their best sales and marketing practices online, create and extend relationships with prospects and customers, offer quicker time to market, lower operational costs and ultimately provide a higher degree of end-user satisfaction and loyalty.

Intended customers

The Selectica and IBM solution will target companies in numerous industries, including retail, financial services, insurance, healthcare, telecommunications and manufactured goods.

Key prerequisites (for your solution)


Selectica ACE Enterprise™

The flagship application in the Selectica ISS suite simplifies the selling of complex products and services across multiple sales channels. Recognized for its unmatched scalability, reliability and maintainability, Selectica ACE Enterprise enables businesses to increase revenues by alloing customers to place accurate orders online, anytime, anywhere.

Software Requirements:

Hardware Requirements:

HTTP Server Support:

Servlet Engine Support:

Selectica ACE Enterprise Manager™

Selectica ACE Enterprise Manager provides server management and monitoring across multiple Selectica ACE Enterprise systems so you can manage and expand your ISS as your e-Commerce commerce demands increase.

Software Requirements:

Hardware Requirements:

HTTP Server Support:

Servlet Engine Support:

Selectica ACE Quoter™

Selectica ACE Quoter is a centralized quoting system which stores and manages customer requirements, configurations, and pricing information in a central database repository. You can leverage customer purchase history to enhance and improve the relationship with your customers.

Software Requirements:

Hardware Requirements:

Selectica ACE Studio™

Selectica ACE Studio is an Integrated Modeling Environment™, that builds Internet Selling Systems. Studio enables companies to rapidly develop, deploy and maintain complex product and service information, business rules and customized user interfaces to support sales through multiple channels. It has three components: Model Builder, an Integrated Modeling Environment that models specific product information and relationships in a KnowledgeBase that matches your company's individual business model. Web Builder, a powerful tool that links graphical elements with the KnowledgeBase to construct compelling, interactive and dynamic user interfaces that are easy for customers to navigate and use. Application Page Debugger, includes features that allow customers to debug and validate syntax and logic of all application pages.

Software Requirements:

Hardware Requirements:

Selectica ACE Repository™

Selectica ACE Repository manages the lifecycle of Selectica ISS applications in a secure, centralized repository and enables team development of KnowledgeBases.

Software Requirements:

Hardware Requirements:

WebSphere Commerce Suite integration

Product/Operating Platform Supported Windows NT® IBM AIX® Sun Solaris™ operating environment IBM eServer iSeries™ IBM zSeries
IBM WebSphere Commerce Suite, Start Edition




IBM WebSphere Commerce Suite, Pro Edition V5.1 V5.1 V5.1

IBM WebSphere Commerce Suite, Service Provider Edition




IBM WebSphere Commerce Suite, MarketPlace Edition




IBM WebSphere Commerce Studio, Developer Edition




IBM WebSphere Commerce Studio, Professional Developer Edition




IBM Net.Commerce START




IBM Net.Commerce PRO




IBM Net.Commerce Hosting Server




IBM WebSphere Payment Manager




IBM WebSphere Catalog Architect




IBM Commerce Integrator





Pricing

Selectica uses per-session pricing model. Please contact a Selectica sales representative for pricing information.

Competitive advantage

Selectica's solution will help businesses lower operational costs and raise customer satisfaction. IBM's e-business leadership and technology strengths, coupled with the Selectica ISS product, will offer the total selling solution required for e-commerce success. Selectica's cross-industry ISS is ideal for IBM WebSphere Commerce Suite because it integrates easily with existing enterprise applications and scales to meet the demands of e-business.

References

Selectica's solution will help businesses lower operational costs and raise customer satisfaction. IBM's e-business leadership and technology strengths, coupled with the Selectica ISS product, will offer the total selling solution required for e-commerce success. Selectica's cross-industry ISS is ideal for IBM WebSphere Commerce Suite because it integrates easily with existing enterprise applications and scales to meet the demands of e-business.

Industry or product awards

Selectica has earned the EC*CO award for providing competitive advantage, sustained business value, and ease of integration and interoperability with existing technology. Selectica was also the winner of a Crossroads 2000 A-List award, a showcase of the most innovative software and IT services that deliver significant business benefits to today's enterprises. Selectica and its customer, Highmark Blue Cross Blue Shield, received the CMP Media's Intelligent Enterprise RealWare Award in the e-business category.

Significant Press/PR

Selectica is among Interactive Week's top 500 e-commerce leaders and Software Strategies' World's Largest Software and Services Supplier. Selectica was also named to the Forbes 500 Directory of America's Leading Companies for the year 1999, based on market value, sales, profits and assets.

Reference customers (in general)

2Wire Fujitsu PC Corporation
3Com Corporation Hewlett-Packard
Asea Brown Boveri (ABB) Highmark Blue Cross Blue Shield
Aspect Communications Juniper Networks
Blue Cross Blue Shield of Florida Legato Systems
Blue Shield of California Louis Vuitton Moet Hennesey
BMW of North America, Inc. Network Appliance
BroadRiver Communications Redback Networks
British Telecom Rockwell Automation
Buy.com Samsung Electronics
Centigram Communications/ADC Samsung SDS
Cisco Systems Southwestern Bell Communications
Cooper Cameron Valve Stratus Computer
Dell Computer Tellabs Operations, Inc.
e-Comm Systems Qwest
ePolicy.com Watlow Electric
Fireman's Fund Insurance Company


Contact information

Web site: http://www.selectica.com (link resides outside of ibm.com)
Contact (the person a prospective customer should contact):
Organization: Contact Selectica Business Development Group
Name: Sangeeta Dworkin
Phone number: 301 961-1961 office
E-mail: schandra@selectica.com

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