Announcement letters
Software withdrawal: IBM Case Manager V5.0 and IBM FileNet eForms selected versions
IBM will withdraw from marketing the products mentioned and licensed under the IBM International Program License Agreement. A replacement product and availability date is listed if one is available.
Last updated: 13 Nov 2012
IBM Enterprise Content Management System Monitor V5.1 adds extended enterprise content management monitoring coverage, enhanced security, and ease of deployment
IBM Enterprise Content Management System Monitor V5.1 (previously known as IBM FileNet System Monitor) proactively monitors the health of IBM Enterprise Content Management (ECM) systems and helps organizations maximize their ECM system uptime.
Last updated: 16 Oct 2012
Software withdrawal: IBM FileNet Integrated Document Management, IBM FileNet Content Services, IBM FileNet eProcess Services, IBM FileNet Image Manager Active Edition, and IBM FileNet Visual WorkFlo
IBM will withdraw from marketing the following products licensed under the IBM International Program License Agreement.
Last updated: 09 Oct 2012
Software withdrawal and support discontinuance: IBM FileNet Content Manager, FileNet Rendition Engine, Image Manager Active Edition, and FileNet Business Process Manager V4.5 - Replacements available
IBM will withdraw from marketing the following products licensed under the IBM International Program License Agreement.
Last updated: 09 Oct 2012
EntropySoft Content Hub V5.2 for IBM Enterprise Content Management provides content integration and synchronization to popular content repositories
EntropySoft Content Hub V5.2 for IBM® Enterprise Content Management is a third-party product from EntropySoft that provides content integration and synchronization to popular content repositories.
Last updated: 24 Jul 2012
Defense Operations Platform Command Center for Enterprise Content Management V1.0
Read more in Announcement Letter 212-291.
Last updated: 17 Jul 2012
IBM Connections Enterprise Content Edition upgrade for IBM Connections customers
IBM® Connections customers can now upgrade to IBM Connections Enterprise Content Edition with the IBM Connections Enterprise Content Edition for IBM Connections part number.
Last updated: 26 Jun 2012
IBM Connections Enterprise Content Edition upgrade for IBM Connections customers
IBM Connections Enterprise Content Edition is an integrated solution designed to provide extensive desktop and collaborative application integration between IBM Connections.
Last updated: 26 Jun 2012
FileNet Image Services includes trade-up part numbers to FileNet Image Manager Active Edition and FileNet Content Manager
Trade-up part numbers from FileNet Image Services to FileNet Image Manager Active Edition and FileNet Content Manager are available. Read more in US Software Announcement 212-237.
Last updated: 29 May 2012
Connections Suite V1.0 powers social business
In addition to the rich set of social collaboration capabilities independently offered by Connections and Sametime, Connections Suite V1.0 allows you to take advantage of existing points of integration. Read more in US Software Announcement 212-087
Last updated: 15 May 2012
Software withdrawal: IBM FileNet Content Manager media pack
Effective June 8, 2012, IBM will withdraw from marketing FileNet Content Manager media pack. Read more on IBM US Withdrawal Announcement 912-089.
Last updated: 08 May 2012
FileNet Image Services V4.2 and FileNet Image Manager Active Edition V5.1 now include IBM DB2 9.7
You get IBM DB2® 9.7, at no cost, with IBM FileNet Image Services V4.2 or FileNet Image Manager Active Edition. Read more in IBM US Software Announcement 212-035.
Last updated: 14 Feb 2012
IBM Production Imaging Edition V5.0, a solution that manages the entire lifecycle of document images, from capture, through content management and workflow, to viewing, annotation, and redaction
Production Imaging Edition v5.0 enables customers to turn paper into document images, store, manage those images in a content management repository, route those images to the right person at the right time, and perform tasks with those images. Read more in US Software Announcement 211-496.
Last updated: 08 Nov 2011
Software withdrawal: IBM FileNet Content Manager V4.5, and IBM FileNet Rendition Engine V4.5
For more information, refer IBM United States Withdrawal Announcement 911-219.
Last updated: 08 Nov 2011
Connections Content Edition V3 provides social software to build professional communities that connect subject matter experts with corporate enterprise content
Connections Content Edition V3 is designed to meet the social and content needs of business users by integrating enterprise content with social software designed for business. Read more in IBM US Software Announcement 211-334.
Last updated: 25 Oct 2011
Connections Enterprise Content Edition V5.1.0 provides ECM customers with desktop integration and office document management in a social environment
Connections Enterprise Content Edition V5.1.0 is an integrated solution designed to provide extensive desktop and collaborative application integration between FileNet Content Manager, Connections and Lotus Quickr Connectors. Read more in US Software Announcement 211-469.
Last updated: 25 Oct 2011
FileNet Image Manager Active Edition V5.1
FileNet Image Manager Active Edition V5.1 now includes the latest versions of FileNet Image Services V4.2 and IBM FileNet Content Manager V5.1. Read more in US Software Announcement 211-415.
Last updated: 18 Oct 2011
Case Manager V5.1 is designed to further improve the case deployment experience while providing enhanced integration with IBM Business Process Manager
Case Manager V5.1 provides several design and deployment improvements to further extend time to value by shorting the case creation through deployment cycle. Read more in US Software Announcement 211-423
Last updated: 04 Oct 2011
FileNet Business Process Manager V5.1 delivers a new bundled offering and improved support for IBM Case Manage
FileNet Business Process Manager V5.1 fosters better business outcomes with a unique integration between business process and Enterprise Content Management. Read more in US Software Announcement 211-383.
Last updated: 04 Oct 2011
IBM FileNet Content Manager Collaboration Edition V8.5.1 and IBM Content Manager Collaboration Edition V8.5.1 now integrate the most recent releases of IBM Enterprise Content Management offerings with IBM Lotus Quickr
FileNet Content Manager Collaboration Edition and Content Manager Collaboration Edition are designed to extend ECM services and function to a broader audience with the new support for ECM integration in Connections 3.0.1. Read more in US Software Announcement 211-281
Last updated: 16 Aug 2011
IBM Production Imaging Edition V5.0 now includes latest versions of IBM Datacap Taskmaster V8.0.1, IBM FileNet Content Manager V5.1, components from IBM FileNet Business Process Manager V5.0
Production Imaging Edition V5.0 helps manage the entire life cycle of document images, from capture through content management, workflow, and advanced viewing, annotation, and redaction. Read more in US Software Announcement 211-308.
Last updated: 09 Aug 2011
IBM FileNet Content Manager V5.1.0 delivers comprehensive content lifecycle and extensive document management capabilities for digital content
FileNet Content Manager V5.1.0 is the newest release of the FileNet Content Manager repository for unstructured content, and serves also as the platform for the FileNet P8 family of offerings. Read about its new features in US Software Announcement 211-269.
Last updated: 26 Jul 2011
IBM FileNet Rendition Engine V5.1 delivers document format rendering content stored in IBM FileNet Content Manager
FileNet Rendition Engine V5.1 is the third-generation, most reliable, rendering technology for FileNet Content Manager. Read more in US Software Announcement 211-276.
Last updated: 26 Jul 2011
Software withdrawal: IBM Case Manager, IBM FileNet Business Process, FileNet Capture ADR, FileNet Report Manager
Effective July 14, 2011, IBM will withdraw from marketing the aforementioned products licensed under the IBM International Program License Agreement. Read more in US Withdrawal Announcement 911-117.
Last updated: 14 Jun 2011
IBM US Software Announcement 211-076
IBM Content Manager OnDemand V8.5 adds IBM WebSphere Application Server and offers trade-up part numbers available at significant discounts
Last updated: 15 Mar 2011
IBM Datacap Taskmaster Capture V8.0.1 automates the full range of capture processing
Read more in Announcement Letter 211-017
Last updated: 08 Mar 2011
FileNet Business Process Manager V5.0 provides broad consumability and performance improvements and comprehensive business process support for IBM Case Manager
Read more in IBM United States Software Announcement 210-378
Last updated: 16 Nov 2010
IBM FileNet Capture V5.2.1 delivers options for language recognition and document format handling
IBM FileNet Capture V5.2.1 enables cost savings and delivers enhanced productivity by simplifying the process of digitizing and acquiring metadata. Read more about its new features in IBM US Software Announcement 210-229.
Last updated: 10 Aug 2010
Announcement Letter 210-006 FileNet Business Process Manager Starter Pack Add-On license for distributed software and System z
FileNet Business Process Manager Starter Pack Add-On license is for existing Content Manager and FileNet Content Manager customers who want to enable Agile Enterprise Content Management (ECM) with a Business Process Management (BPM) solution for process automation, advanced case management, and business optimization.
Last updated: 09 Feb 2010
Briefs
Setting smarter content in motion for better business outcomes
IBM enterprise content management solutions can help organizations create better business outcomes with the ability to put content in motion using technologies that better capture, activate, socialize, analyze and govern content.
Last updated: 21 Sep 2012
IBM Content Analytics: Rapid insight for crime investigation
IBM Content Analytics is a robust, flexible content analytics and search platform that can make impact on criminal investigation and fraud detection by analyzing internal and external unstructured content to help identify trends, discover relationships and search historical records to enhance investigations.
Last updated: 05 Apr 2012
Optimizing insurance claim management for successful outcomes
Advanced case management solutions help insurance organizations process claims quickly and accurately increasing customer satisfaction and improving financial performance. Case Manager helps organizations extract meaningful insights from large volumes of content and deliver a single view to knowledge workers.
Last updated: 03 Nov 2011
Content and Predictive Analytics for Healthcare
Content and Predictive Analytics for Healthcare combines multiple analytics services to derive new insights that enable clinical and operational workers to analyze trends and help providers improve quality of patient care while reducing operational costs and inefficiency.
Last updated: 25 Oct 2011
Riding the open social-content wave
Social and mobile applications are creating a deluge of unstructured data that organizations must manage. Help is on the way in the shape of a platform- and language-independent content interoperability standard.
Last updated: 21 Oct 2011
Content Collector for SAP
Content Collector for SAP Applications is a unified SAP archiving product that enables organizations to go beyond siloed SAP data and document archiving to content-enable SAP workflows and apply breakthrough IBM value-based archiving techniques.
Last updated: 15 Oct 2011
Automate lending with enterprise content management
IBM loan processing solutions leverage an SOA-based ECM and BPM framework to help lenders replace paper-based lending processes with digital processing, enabling them to dynamically respond to market changes and better scale operations in a volatile interest rate environment.
Last updated: 11 Sep 2011
Content is essential to commerce: ECM helps organizations improve the efficiency of buy, market, sell and service processes.
ECM helps improve commerce efficiency. Case management accelerates procurement; content analytics help accurately target marketing; access to product information streamlines sales; access to customer information improves support.
Last updated: 01 Sep 2011
Enhance your existing investments to stay ahead of marketplace changes: Extend IBM FileNet software with Advanced Case Management capabilities from Case Manager
Many organizations have enhanced process automation and made process improvements using FileNet Business Process Manager software. IBM can help these organizations leverage that investment to become even more effective and agile with the capabilities of Case Manager software.
Last updated: 01 Aug 2011
Optimize the management of customer service, suppliers, products, employees and stores with analytics and automation.
ECM helps retailers deliver accurate, current views of information across the entire supply and value chain; create a consistent view of information for lines of business; and automate manual processes to optimize product offerings, reduce operating costs and improve customer intimacy.
Last updated: 01 Aug 2011
Put your content to work with IBM enterprise content management solutions
Businesses generate enormous volumes of unstructured information that must be managed, accessed, analyzed, processed, shared and governed effectively. IBM Enterprise Content Management helps thousands of organizations around the world manage their enterprise content for higher value.
Last updated: 01 Jul 2011
IBM Enterprise Content Management: Making your industry our business
Learn how IBM ECM Solutions deliver real value to the business challenges facing multiple industries today.
Last updated: 26 Apr 2011
Take control of your IBM ECM systems with FileNet System Monitor
Discover how FileNet System Monitor can maintain peak productivity and efficiency for your IBM ECM applications.
Last updated: 18 Feb 2010
Case studies
Global engineering company cuts billing cycles in half ... IBM Enterprise Content Management software helps streamline invoicing and payment processes
IBM Enterprise Content Management software helps streamline invoicing and payment processes for a global engineering company
Last updated: 31 Dec 2012
Justice ministry enhances decision making
Located in central Europe, this ministry of justice engaged IBM Global Business Services to complete a laboratory project to automate research, classification and adjudication processes. The solution is expected to streamline and improve the judicial decision making process.
Last updated: 26 Nov 2012
Consolidated Edison of NewYork enhances response to customers ... Putting vital information in the field with IBM Enterprise Content Management software
A paper-based system used by field inspectors was flawed by delays in data entry and projects and errors during transcription, but a mobile office solution developed with IBM enables field inspectors to input and access all the data they need right on the job.
Last updated: 15 Nov 2012
Large bank ... From 0 to 85 percent straight-through-processing with IBM WebSphere ILOG JRules BRMS
A large bank develops an automated loan processing system with straight-through-processing using IBM BPM software and IBM® WebSphere® ILOG® JRules BRMS. The consistent application of policies enables the bank to standardize loan processing operations across work centers.
Last updated: 01 Oct 2012
Sun Life Asia-Philippines processes 51 percent more policy applications ... IBM Enterprise Content Management software helps streamline insurance application processing
The insurer worked with IBM Business Partner Asian Business Solutions, Inc. to implement a workflow management system using IBM Enterprise Content Management software .
Last updated: 02 Aug 2012
UnitedHealth Group speeds access to documents ... IBM Enterprise Content Management unifies disparate systems, saving employees months of time
The company is working with IBM and IBM Business Partner Softech & Associates, Inc., to upgrade and unify its existing systems onto the IBM FileNet® Content Manager platform.
Last updated: 26 Jul 2012
Apache Corporation caps the information gusher ... IBM Information Lifecycle Governance software suite helps propel projects and limit risk
An independent energy company, Apache Corporation, improves its ability to search for, retrieve, and modify important business information when it engages IBM to implement IBM Information Lifecycle Governance software.
Last updated: 22 Jun 2012
Premier ... Helping healthcare providers deliver the best possible care to their patients
Serving over 2,600 U.S. hospitals and 84,000 other healthcare sites, the Premier healthcare alliance is undertaking a groundbreaking initiative to help providers identify which treatments benefit patients the most so they can be assured the best care.
Last updated: 11 Jun 2012
Suncorp Group Limited lowers the cost of bringing in new business with IBM ECM software
IBM Enterprise Content Management helps unify customer information and accelerate deals
Last updated: 30 May 2012
KOMBIT A/S helps Danish municipalities handle child care more efficiently ... Rolling out a standardized solution to give caseworkers a 360-degree view of each case
KOMBIT A/S, the organization responsible for procuring cost-efficient IT solutions for Danish municipalities, delivers the DUBU solution, built on IBM and Oracle software. DUBU provides a comprehensive secure area for case workers.
Last updated: 17 May 2012
Tejon Ranch ... Projecting USD2 million to USD4 million ROI by reducing travel, paper and shipping costs
The company deployed an IBM Enteprise Content Management solution with electronic records management to save a projected USD2 million to USD4 million in three years.
Last updated: 27 Apr 2012
IŞBANK streamlines loans processing ... Accelerating loan applications, boosting productivity and improving customer service with an IBM Enterprise Content Management solution
IBM® Global Business Services® helped IŞBANK to redesign the entire loans workflow and implemented a completely digital archiving and workflow solution based on IBM FileNet® and IBM DB2® technologies.
Last updated: 24 Apr 2012
Fortune 500 financial services company speeds project completion ... IBM Social Content Management software helps the company eliminate redundant effort
With the IBM Enterprise Content Management (ECM) solution in place, this financial services company expects higher ROI through faster project turnaround times and higher quality deliverables because teams won’t be wasting time redoing work already completed.
Last updated: 29 Mar 2012
US industrial products company accelerates processes and slashes costs ... IBM Information Lifecycle Governance software enables a phased approach to physical records management
Partnering with IBM, the company began a phased approach to managing critical business documents using the IBM Information Lifecycle Governance solution.
Last updated: 28 Mar 2012
US industrial products company enhances regulatory compliance ... Watson on Jeopardy! Sparks ideas for improving electronic records management
The company is experimenting with the natural language processing capability in IBM Classification Module software to categorize and save employees’ electronic records.
Last updated: 28 Mar 2012
St. Vincent Health streamlines accounts payable processes ... The ministry extends automation from patient records to vendor invoices with IBM FileNet software
St. Vincent Health saves staff time, speeds vendor payments and reduces storage costs with a paperless, auditable CGI Sovera AP system powered by IBM Enterprise Content Management software.
Last updated: 23 Feb 2012
CBP drives success using optimized, scalable IT infrastructure
IBM® Global Technology Services – Integrated Technology Services designed a new IT infrastructure solution based on IBM Power Systems™ and IBM System Storage®.
Last updated: 23 Jan 2012
A state agency increases ROI and improves service with flexible technology ... IBM Case Manager software client use case story
Using IBM Case Manager software, a state agency expects to provide more efficient, higher-quality service with flexible workflows that continue to run smoothly when the organization takes advantage of new technology releases.
Last updated: 28 Dec 2011
Postal services provider unifies the customer experience ... IBM Content Management software helps improve access to services
A postal services provider in Europe improves customer service using IBM Content Management software to help unify the customer experience and speed delivery of new offerings.
Last updated: 27 Dec 2011
City of Helsinki streamlines government processes ... Building a transparent case management solution with help from Tieto
The city implemented Ahjo, a case management application based on IBM® FIleNet® software. Proposals uploaded via IBM FileNet® Content Manager are automatically routed to the correct departments with IBM FileNet Business Process Manager and Business Process Framework, reducing paper processes.
Last updated: 21 Dec 2011
Helvetia Italia and National Suisse Italia reduce ISVAP penalty costs and risks ... Harnessing IBM Cognos and FileNet solutions with help from CST Consulting
Ge.Si.Ass. s.c.a.r.l is a cooperative company within the ICT industry, belonging to Helvetia Italia and Nationale Suisse Italia. The company engaged IBM Business Partner CST to implement an Enterprise Claims Dashboard based on IBM Enterprise Content Management (ECM) and IBM Cognos technologies.
Last updated: 21 Dec 2011
PRISA Digital ... PRISA Digital is able to better understand its audiences—and deliver results to its advertisers—by integrating its programming and advertising functions across print, television, radio, web and publishing divisions
A major Spanish media company deploys IBM’s Media Enterprise Framework (MEF) software platform, a multifaceted solution that streamlines processes across all business lines, and provides centralized access to enterprise-wide content to enable predictive marketing and targeted advertising
Last updated: 09 Dec 2011
Hennepin County Human Services: IBM Filenet ... A detailed ROI study
Hennepin County Human Services and Public Health deployed IBM FileNet to replace paper-based document and client service processes.
Last updated: 06 Sep 2011
A Global South African Bank ... Achieving millions of dollars in savings and reducing risk with a single view of each customer
Achieving millions of dollars in savings and reducing risk with a single view of each customer
Last updated: 30 Aug 2011
Large Western Nuclear Power Facility ... Reduced reactor unit refueling time from 120 days to as little as 23 days to preserve nearly US$100 million in revenue
Reduced reactor unit refueling time from 120 days to as little as 23 days to preserve nearly US$100 million in revenue
Last updated: 29 Aug 2011
JM Family uses IBM ECM to automate its auto loan management processes ... A detailed ROI case study
JM Family used IBM FileNet to automate its auto loan management processes and in doing so increased the productivity of collection agents while increasing loan collection rates.
Last updated: 28 Jul 2011
Dow Jones & Company ... IBM Datacap Taskmaster Capture improves productivity and customer satisfaction
To automate its data-entry functions, Dow Jones uses both standard rules provided by IBM Datacap, integrated with IBM FileNet Image Services, as well as custom rules developed to meet its own demanding requirements.
Last updated: 28 Feb 2011
UK Dept for Work and Pensions ... Going paperless helps agency deliver faster service
With a 360-degree view of each applicant in one place, the agency is more efficient and can better meet citizen needs.
Last updated: 28 Feb 2011
Virginia Department of Taxation ... Processing Tax Returns With Distributed Verification
By implementing Datacap Taskmaster Capture for the data capture of printed tax returns with OCR, VATax was able to automate data entry and utilize 2-D barcode capture wherever possible to streamline the process.
Last updated: 28 Feb 2011
Egyptian Ministry of Interior halves cost of apps with EGL
As antiterrorism laws tightened, the Ministry of Interior of Egypt had to improve the information collection process and enhance responsiveness. By using Enterprise Generation Language (EGL), IBM Informix and other IBM middleware products, the team converted its legacy system to a Java and web-based solution ...
Last updated: 27 Dec 2010
Major insurer grows 90 percent annually with IBM Industry Frameworks solutions
A major insurer leveraged an IBM Insurance Industry Framework approach and implemented the key components within the framework solutions—including IBM® WebSphere® Portal, IBM InfoSphere™, Master Data Management Server and FileNet®—to attain a unified, 360-degree view of its customers
Last updated: 27 Dec 2010
Prosecutor General’s Office of the Russian Federation ... Speeds delivery of justice with a business analytics solution
European justice department office tasked with processing business inspection requests nationwide replaces its aging, spreadsheet-based decision-making system with a comprehensive business analytics solution based on IBM Cognos Business Intelligence BI together with IBM FileNet automated work processes and el...
Last updated: 21 Dec 2010
A leading US property casualty insurer, Protecting integrity and reducing turnaround time with enterprise content management
A leading property casualty insurer improves service delivery and lowers costs when it implements an enterprise content management and business process management initiative based on IBM Software.
Last updated: 30 Nov 2010
MCS (Mortgage Contracting Services)
Support all e-business functions demanded by customers by integrating data into large database that could provide better performance, reliability and scalability than the Microsoft SQL Server database previously in use. The company chose IBM Informix over Oracle because of its ease of use and the scalability.
Last updated: 30 Nov 2010
SRCSD reduces time to share information from days to seconds
SRCSD implemented IBM® FileNet® Capture and IBM FileNet Content Manager software to help it more efficiently and effectively capture, secure and distribute content throughout the organization.
Last updated: 30 Nov 2010
Taikang Life Insurance Co Ltd. (Taikang)
Taikang needed to improve employee productivity and enhance customer service and business development opportunities by viewing all its customer and corporate information together regardless of what department it came from. The company used IBM InfoSphere Federation Server to enable a single central view of in...
Last updated: 30 Nov 2010
Good Samaritan Society (ELGSS) utilizes advanced case management to better predict patient needs
Rustan Williams, the VP of information systems and technology systems and CIO for the Evangelical Lutheran Good Samaritan Society (ELGSS), explains how advanced case management and new analytics capabilities are helping empower decision making and improve business processes to provide better patient care.
Last updated: 22 Nov 2010
PPL reduces information access from up to five days to seconds
PPL cuts information gathering process for a $500 million transmission project from two years to six months when it deploys an enterprise content management solution from IBM.
Last updated: 29 Sep 2010
IBM Informix reliability supports leading auto dealerships in Brazil
Dia System delivers reliable ERP and CRM systems for leading automotive dealerships in Brazil using IBM Informix and development tools from IBM Business Partner GeneXus.
Last updated: 31 Aug 2010
North Rhine-Westphalia Ministry of Justice ... Judges and lawyers work smarter, not harder
A major German government entity specializing in law becomes more efficient through robust collaboration with IBM Global Services – Global Business Services, IBM Global Services – Application Services and IBM Business Partner CENIT AG to design, implement, install and configure the Ergonomic Judiciary Case Mg...
Last updated: 23 Aug 2010
State of North Dakota reduces response times from days to seconds
Today, with the sophisticated case management capabilities of IBM Software, the State of North Dakota has not only solved its storage challenges but also dramatically improved staff productivity and customer service.
Last updated: 13 Aug 2010
Castilla y León regional government adapts quickly to new laws
A regional Social Services agency in Spain is able to comply with the new law for administering social services and reduce the time to provide services to citizens when it uses IBM Software to standardize case management and resolution across all its offices.
Last updated: 20 Jul 2010
Famous Smoke Shop increases online presence and enhances security with IBM Informix
An IBM Informix user since 1994, Famous Smoke Shop upgraded to Informix 11.5 to gain the scalability and security necessary to support its 10 percent year-over-year growth in online sales since 2000 and to help staff protect customers’ credit card information.
Last updated: 30 Apr 2010
Hildebrand solves a key problem in smart metering research ... With IBM Informix technologies for time-series data management
Working with the software laboratory at IBM Hursley, Hildebrand ran several proofs-of-concept and created a solution based on IBM Informix technologies that has the potential to collect, store and analyse detailed energy usage information from millions of homes in real time.
Last updated: 29 Apr 2010
J.B. Hunt transforms operations to reduce costs and increase revenue
Using advanced techniques, IBM solutions with case management capabilities are helping J.B. Hunt achieve its goal to transform the way driver detention events are captured, administered and invoiced so that staff can optimize revenue from each delivery.
Last updated: 13 Apr 2010
JM Family improves customer service and employee productivity
JM Family improves process efficiency and accuracy to realize $2.1 million in annual savings and eliminates annual printing of 168,000 pages when it implements IBM software with case management capabilities.
Last updated: 13 Apr 2010
NetworkIP supports expansion with IBM Informix and System x
IBM Informix Dynamic Server 10 and 11.5 upgrade and migration to IBM System x hardware enabled increased efficiency, security, safety and cost savings
Last updated: 23 Dec 2009
University of Berlin boosts performance with IBM Informix
The Technical University of Berlin boosts system performance and availability with IBM Informix 11.5
Last updated: 10 Dec 2009
Large southwestern U.S. university lowers risks of audit failures and decreases operational costs with IBM FileNet P8 solution
Large southwestern U.S. university used IBM® FileNet® Enteprise Content Management to bring content and business processes together to facilitate and accelerate information exchange triggered by business or transactional events, including updating policy documents or receiving a transaction from another syste...
Last updated: 28 Aug 2009
Castilla y León Regional Government administers social services with IBM
Social Services decided to place all of its programs under a central process management system to automate work and shorten time for delivering services.
Last updated: 25 Aug 2009
eterna Mode enjoys lower administrative costs with Informix Dynamic Server 11
eterna Mode GmbH wanted to optimize both its internal and external processes--from design to production to delivery. eterna Mode decided on the ERP system AVM CLIENT-ORGA from IBM Business Partner AVM GmbH & Co. Softbase KG. The system is based on the IBM Informix Dynamic Server V11.10 (IDS) database softwar...
Last updated: 30 Jun 2009
Data sheets
Connection Enterprise Content Edition
IBM Connections Enterprise Content Edition software is an integrated, social content management system with advanced content, document management and workflow capabilities.
Last updated: 05 Apr 2012
Case Manager V 5.1
Case Manager 5.1 helps you optimize successful case outcomes through improved integration and support of content and process management, and enhanced case worker experience, case design and overall operations.
Last updated: 01 Oct 2011
FileNet Content Manager Federation Services
FileNet Content Manager Federation Services enables organizations to access content from numerous heterogeneous repositories virtually anywhere in the enterprise and federate this information to provide a single enterprise source for critical business content.
Last updated: 01 Sep 2011
Production Imaging Edition data sheet
Learn the basics of Production Imaging Edition software, a comprehensive solution for managing the entire document-imaging lifecycle. It can help improve productivity by streamlining paper-centric processes and replacing them with digital workflow.
Last updated: 14 Dec 2010
Automate the management of FileNet P8 software with FileNet System Monitor
Discover how FileNet System Monitor can maintain peak productivity and efficiency for your FileNet P8 Content, Process and Compliance applications.
Last updated: 18 Feb 2010
FileNet Content Manager
V4.5.1 delivers highly scalable, high performance document management and transactional content services. FileNet Content Manager Starter Pack combines all the product features at a lower price point designed to provide a lower total cost of ownership specifically for smaller content management roll-outs.
Last updated: 21 Aug 2009
FileNet Process Simulator
Learn how FileNet Process Simulator enables simulation of processes under real-world conditions by performing analysis of simulations based on live or assumed data, to enable organizations to remove bottlenecks, better align resources and reduce overall costs.
Last updated: 20 Aug 2009
FileNet Business Process Manager 4.5.1
Learn the key features and benefits of FileNet Business Process Manager (BPM) and how BPM can enable Agile ECM in your organization for quicker results.
Last updated: 18 Aug 2009
FileNet eForms for FileNet P8
This data sheet discusses FileNet eForms, a web-based forms management solution that integrates directly with FileNet Content Manager and FileNet Business Process Manager to add an intuitive forms-based user interface for managing mission-critical business processes and content.
Last updated: 18 Aug 2009
Information centers
FileNet Content Manager and FileNet BPM 5.1
Find technical resources.
Last updated: 29 Jul 2011
Product documentation
Content Navigator
This document contains links to the most important and most frequently used documents for IBM Content Navigator Version 2.0.
Last updated: 09 Jul 2012
FileNet System Monitor
Find links to FileNet System Monitor release information, product documentation and technical notices.
Last updated: 01 Apr 2012
Product documentation for FileNet Image Services
This page provides links to FileNet Image Services documentation (available in PDF and other downloadable formats).
Last updated: 26 Mar 2012
FileNet Image Manager
This page provides links to FileNet® Image Manager product documentation (available in PDF and other downloadable formats).
Last updated: 10 Nov 2011
FileNet Content Manager 5.1
Find product documentation for components and related FileNet P8 products.
Last updated: 29 Jul 2011
Product Documentation for FileNet eProcess Services
Find FileNet eProcess services release information, product documentation and technical notices.
Last updated: 27 Apr 2011
FileNet Content Manager
Product documentation for FileNet P8 Portlet, FileNet Workplace XT), FileNet Connector for SharePoint Web Parts, FileNet Services for Lotus Quickr, FileNet P8 Content Federation Services (CFS).
Last updated: 28 Jan 2011
Product documentation for FileNet eForms
Find documentation for FileNet eForms.
Last updated: 08 Jan 2011
FileNet Business Process Manager
Product documentation and FileNet Business Process Manager and components.
Last updated: 01 Jan 2011
FileNet Report Manager
Technical documentation for FileNet Report Manager (available in PDF and other downloadable formats).
Last updated: 24 Aug 2009
Redbooks
Federated Content Management: accessing content from disparate repositories with Content Federation Services and Content Integrator
This Redbooks publication introduces the concept of federated content management and describes the installation, configuration, and implementation of Content Federation Services and Content Integrator offerings.
Last updated: 21 Apr 2010
System requirements
Hardware and software requirements for FileNet Content Services Version 5.5
This page provides detailed hardware and software requirements for FileNet Content Services V5.5.
Last updated: 26 Mar 2012
Hardware and software requirements for FileNet Image Services version 4.1
Detailed hardware and software requirements for IBM FileNet Image Services 4.1, 4.1.1, and 4.1.2. IBM FileNet Image Manager Active Edition is a product solution that includes IBM FileNet Image Services.
Last updated: 26 Mar 2012
Hardware and software requirements for FileNet P8 Versions 3.5, 4.0, 4.5, 4.5.1, 5.0, and 5.1
Detailed hardware and software requirements for IBM FileNet P8 Versions 3.5, 4.0, 4.5, 4.5.1, 5.0, and 5.1. Download or view the requirements document.
Last updated: 12 Mar 2012
FileNet P8 Versions 3.5, 4.0, 4.5, 4.5.1, 5.0, and 5.1 system requirements
Hardware and software requirements for IBM FileNet P8 Versions 3.5, 4.0, 4.5, 4.5.1, 5.0, and 5.1.
Last updated: 04 Mar 2009
White papers
Harvey Spencer Associate white paper on enterprise capture
Business empowerment through enterprise capture.
Last updated: 10 Jun 2011
Going green with information management : How IBM ECM helps governments achieve sustainability and efficiency goals
Governments often use paper to process and archive information—but all that paper has a negative environmental effect. This white paper shows how standardizing on an ECM platform and using electronic, interoperable documents can cut paper dependency and help governments become more green.
Last updated: 01 Feb 2011
IBM Enterprise Records software: facilitating records integrity
Maintaining and proving the authenticity and integrity of business records can be critical to admissibility of evidence. Learn how Enterprise Records (formerly FileNet Records Manager) provides the tools that help organizations maintain record reliability, meet legal requirements and follow best practices.
Last updated: 01 Jul 2010
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