Announcement letters
Content Classification V8.8: Improving accessibility, usability, and analytics through advanced content classification
Content Classification V8.8 categorizes and organizes content by combining multiple methods of context-sensitive analysis. Read more in US Software Announcement 212-188.
Last updated: 22 May 2012
Information Lifecycle Governance enhancements support retention and records management of IBM InfoSphere Optim archived data and third-party retention systems
Retention Policy Federation Framework V6.0.1 enables users to automate syndication of retention schedules to IBM InfoSphere Optim Data Growth Solution and other systems such as Microsoft™ SharePoint. Learn more in announcement letter 211-525.
Last updated: 06 Dec 2011
Information Lifecycle Governance products provide tools organizations can use to conduct rigorous eDiscovery, value-based retention, and defensible disposition.
With the acquisition of PSS Systems, the IBM Information Lifecycle Governance (ILG) portfolio has expanded its capabilities. Read more in IBM US Software Announcement 211-247.
Last updated: 05 Jul 2011
IBM Content Analytics and OmniFind Enterprise Edition standalone part numbers withdrawn from marketing
Please read more about part numbers and replacement products in IBM US Announcement Letter 911-075
Last updated: 19 Apr 2011
IBM Content Analytics V2.2 combines the power of content analytics with the scale of enterprise search
Read more about IBM Content Analytics with Enterprise Search in Announcement Letter 211-133
Last updated: 19 Apr 2011
Content Analytics V2.2 and OmniFind Enterprise Edition V9.1 add Linux on System z part numbers
Read more in IBM United States Software Announcement 211-040
Last updated: 25 Jan 2011
Derive unexpected insights with IBM Content Analytics V2.2
Read IBM United States Software Announcement 210-333.
Last updated: 26 Oct 2010
IBM Classification Module V8.6 -- new pricing model
IBM United States Software Announcement 209-091
Last updated: 21 Apr 2009
Blogs
Forbes.com: Build Your Own Watson with Open Source Software
The key analytical technology underlying IBM’s Watson, winner of the Jeopardy! contest against two previously unbeaten contestants, is an open source program called UIMA, for Unstructured Information Management application.
Last updated: 14 Apr 2011
Briefs
IBM Content Analytics: Rapid insight for crime investigation
IBM Content Analytics is a robust, flexible content analytics and search platform that can make impact on criminal investigation and fraud detection by analyzing internal and external unstructured content to help identify trends, discover relationships and search historical records to enhance investigations.
Last updated: 05 Apr 2012
Optimizing insurance claim management for successful outcomes
Advanced case management solutions help insurance organizations process claims quickly and accurately increasing customer satisfaction and improving financial performance. Case Manager helps organizations extract meaningful insights from large volumes of content and deliver a single view to knowledge workers.
Last updated: 03 Nov 2011
Content and Predictive Analytics for Healthcare
Content and Predictive Analytics for Healthcare combines multiple analytics services to derive new insights that enable clinical and operational workers to analyze trends and help providers improve quality of patient care while reducing operational costs and inefficiency.
Last updated: 25 Oct 2011
ECM Infrastructure Planning and Design Services
Get your IBM ECM project off to a strong start by properly planning the infrastructure. Leverage experienced resources and best practices from IBM to help you review your business and technology requirements and help you define the right IBM ECM architecture for your organization.
Last updated: 06 Oct 2011
ECM Enterprise Planning Services
Leverage proven methodologies and expert skills to help guide you through ECM software planning and deployment. Learn how Enterprise Planning Services from IBM Software Services can help you be confident that your ECM solution development is sound and progressing toward a successful deployment.
Last updated: 05 Oct 2011
ECM Implementation Services
Maximize the return on your ECM software investment throughout its full lifecycle. Leverage IBM expertise and methodologies to help you make the right decisions from initial installation to production implementation and beyond to ensure your solution is up-to-date, reliable, and driving value.
Last updated: 05 Oct 2011
Content is essential to commerce: ECM helps organizations improve the efficiency of buy, market, sell and service processes.
ECM helps improve commerce efficiency. Case management accelerates procurement; content analytics help accurately target marketing; access to product information streamlines sales; access to customer information improves support.
Last updated: 01 Sep 2011
Optimize the management of customer service, suppliers, products, employees and stores with analytics and automation.
ECM helps retailers deliver accurate, current views of information across the entire supply and value chain; create a consistent view of information for lines of business; and automate manual processes to optimize product offerings, reduce operating costs and improve customer intimacy.
Last updated: 01 Aug 2011
Seeing and stopping fraud for government agencies
Support efficient, accurate fraud detection and investigation through intelligent analytics capabilities and a 360-degree view of case file information.
Last updated: 01 Aug 2011
Put your content to work with IBM enterprise content management solutions
Businesses generate enormous volumes of unstructured information that must be managed, accessed, analyzed, processed, shared and governed effectively. IBM Enterprise Content Management helps thousands of organizations around the world manage their enterprise content for higher value.
Last updated: 01 Jul 2011
Align policy, processes and people for efficient tax and finance operations
Leverage advanced case management to apply analytics to detect fraud and support investigations
Last updated: 01 Jun 2011
IBM Content Analytics software powers Watson to a Jeopardy! win
Learn how Content Analytics uses the same core natural language processing (NLP) technology used in Watson. Unlock the value embedded in the massive amounts of unstructured information in your organization.
Last updated: 13 May 2011
IBM ECM in Government: a formula for change
Learn how IBM ECM solutions help governments streamline and automate their processes; share information across agencies and with constituents; access and manage content regardless of how it was created and where it resides.
Last updated: 10 Feb 2011
Focus on the voice of your customer with IBM Content Analytics
Learn how Content Analytics, an enterprise-scale, open-standards based analytics platform, enables organizations to access, aggregate and analyze unstructured content from internal and external sources to improve customer service, deepen customer relationships and ultimately increase revenue.
Last updated: 21 Dec 2010
Optimizing outcomes and value for smarter healthcare
This solution brief describes how healthcare providers and health plans can use advanced case management from IBM to unify information, processes and people to close cases faster, with better results. It can help improve patient care and transform the way organizations make decisions.
Last updated: 31 Oct 2010
Gain early insight on quality insight and act with confidence
IBM Content Analytics helps you derive unexpected insights by analyzing semi-structured and unstructured content from internal and external sources. By quickly bringing trends and patterns to light, organizations can perform faster, more accurate root-cause analysis of quality issues.
Last updated: 26 Oct 2010
Thrive on change in the energy and utility market
Energy and utilities organizations improve operations and keep pace with acquisitions by implementing IBM ECM document repositories and business-process backbones. Automating process and linking distributed content helps utilities reduce cycle times; optimize existing assets and supply chains; and better manage change.
Last updated: 11 Jun 2010
Brochures
Enterprise content management starter packs from IBM
ECM Starter Packs are full-featured offerings that deliver enterprise level capabilities via a tiered user license configuration, ideal for smaller or departmental deployments.
Last updated: 01 Apr 2011
Case studies
Novartis AG - Client Video
IBM Defensible Disposal and Value-based Retention solutions provided Novartis with a method for carrying out the defensible disposal of documents.
Last updated: 28 Mar 2012
US industrial products company enhances regulatory compliance ... Watson on Jeopardy! Sparks ideas for improving electronic records management
The company is experimenting with the natural language processing capability in IBM Classification Module software to categorize and save employees’ electronic records.
Last updated: 28 Mar 2012
Novartis AG ... Ten-fold increase in disposition capability with IBM Information Lifecycle Governance Suite
IBM Defensible Disposal and Value-based Retention solutions provided Novartis with a method for carrying out the defensible disposal of documents.
Last updated: 12 Jan 2012
North Carolina State University: Opening the innovation floodgates to bring promising technologies to market
North Carolina State University worked with the IBM jStart team to develop a first-of-its-kind contextual text search and analytic solution that helps identify potential commercial licensees for university research, furthering NC State’s mission of bringing innovation to the public.
Last updated: 25 Jan 2011
IBM Japan Business Services: Improving agent effectiveness by 88 percent
Using IBM Content Analytics, IBM Japan Business Services gains unprecedented insight into agent training needs to realize a 92 percent reduction in the number of issues transferred to secondary agents and an 88 percent improvement in the rate of calls handled by primary agents.
Last updated: 30 Nov 2010
Data sheets
Classification Module
Learn how IBM Classification Module automates the process of categorizing, filtering and organizing your information to help you analyze content more cost effectively.
Last updated: 01 Aug 2011
IBM Case Manager v5.0
Learn how Case Manager helps you optimize successful case outcomes. It integrates content and process management with advanced analytics, business rules, collaboration and social software in this ground-breaking advanced case management product.
Last updated: 16 Nov 2010
IBM Content Analytics v2.2
IBM Content Analytics helps organizations gain insight into unstructured content and related structured data. Dynamic analysis capabilities aggregate multiple internal and external content sources and types, enabling organizations to visualize meaning, trends and patterns.
Last updated: 26 Oct 2010
Information centers
IBM Content Analytics v2.2
This information center contains product documentation and other information for IBM Content Analytics Version 2.2
Last updated: 05 Nov 2010
Product documentation
Content Analytics 2.2
Technical documentation in all languages
Last updated: 26 Oct 2010
Content Analytics 2.2
Technical documentation in all languages
Last updated: 26 Oct 2010
Redbooks
Classification Module: Make It Work for You
Classification Module 8.6 is an advanced enterprise software platform tool designed to allow organizations to automate the classification of unstructured content.
Last updated: 29 Oct 2011
System requirements
Requirements for IBM InfoSphere Classification Module Version 8.7
Detailed software requirements for InfoSphere Classification Module, Version 8.7 and each subsequent fix pack.
Last updated: 19 Feb 2012
White papers
Achieving compliance and controlling costs with automated categorization of e-mail for records management. A look at best practices and a US Army ROI use case.
Learn best practices and how the US Army, one of the world's largest government organizations, uses auto-categorization with Classification Module to bring millions of e-mail records under compliance with NARA regulations. Classification empowers organizations to manage more content, while spending less to manage it.
Last updated: 01 Aug 2011
Improving the efficiency, accuracy and cost effectiveness of core business activities
Learn the benefits of integrating ECM with existing investments in ERP, CRM and other line-of-business systems. Through integration, organizations can improve core business activities and deliver the agility needed to quickly resolve complex business problems and enhance decision making.
Last updated: 01 Mar 2011
IBM Enterprise Records software: facilitating records integrity
Maintaining and proving the authenticity and integrity of business records can be critical to admissibility of evidence. Learn how Enterprise Records (formerly FileNet Records Manager) provides the tools that help organizations maintain record reliability, meet legal requirements and follow best practices.
Last updated: 01 Jul 2010
