Announcement letters
IBM Content Analytics and OmniFind Enterprise Edition standalone part numbers withdrawn from marketing
Please read more about part numbers and replacement products in IBM US Announcement Letter 911-075
Last updated: 19 Apr 2011
IBM Content Analytics V2.2 combines the power of content analytics with the scale of enterprise search
Read more about IBM Content Analytics with Enterprise Search in Announcement Letter 211-133
Last updated: 19 Apr 2011
Content Analytics V2.2 and OmniFind Enterprise Edition V9.1 add Linux on System z part numbers
Read more in IBM United States Software Announcement 211-040
Last updated: 25 Jan 2011
Derive unexpected insights with IBM Content Analytics V2.2
Read IBM United States Software Announcement 210-333.
Last updated: 26 Oct 2010
Blogs
Forbes.com: Build Your Own Watson with Open Source Software
The key analytical technology underlying IBM’s Watson, winner of the Jeopardy! contest against two previously unbeaten contestants, is an open source program called UIMA, for Unstructured Information Management application.
Last updated: 14 Apr 2011
Briefs
IBM Content Analytics: Rapid insight for crime investigation
IBM Content Analytics is a robust, flexible content analytics and search platform that can make impact on criminal investigation and fraud detection by analyzing internal and external unstructured content to help identify trends, discover relationships and search historical records to enhance investigations.
Last updated: 05 Apr 2012
Optimizing insurance claim management for successful outcomes
Advanced case management solutions help insurance organizations process claims quickly and accurately increasing customer satisfaction and improving financial performance. Case Manager helps organizations extract meaningful insights from large volumes of content and deliver a single view to knowledge workers.
Last updated: 03 Nov 2011
Content and Predictive Analytics for Healthcare
Content and Predictive Analytics for Healthcare combines multiple analytics services to derive new insights that enable clinical and operational workers to analyze trends and help providers improve quality of patient care while reducing operational costs and inefficiency.
Last updated: 25 Oct 2011
ECM Infrastructure Planning and Design Services
Get your IBM ECM project off to a strong start by properly planning the infrastructure. Leverage experienced resources and best practices from IBM to help you review your business and technology requirements and help you define the right IBM ECM architecture for your organization.
Last updated: 06 Oct 2011
ECM Enterprise Planning Services
Leverage proven methodologies and expert skills to help guide you through ECM software planning and deployment. Learn how Enterprise Planning Services from IBM Software Services can help you be confident that your ECM solution development is sound and progressing toward a successful deployment.
Last updated: 05 Oct 2011
ECM Implementation Services
Maximize the return on your ECM software investment throughout its full lifecycle. Leverage IBM expertise and methodologies to help you make the right decisions from initial installation to production implementation and beyond to ensure your solution is up-to-date, reliable, and driving value.
Last updated: 05 Oct 2011
Content is essential to commerce: ECM helps organizations improve the efficiency of buy, market, sell and service processes.
ECM helps improve commerce efficiency. Case management accelerates procurement; content analytics help accurately target marketing; access to product information streamlines sales; access to customer information improves support.
Last updated: 01 Sep 2011
Optimize the management of customer service, suppliers, products, employees and stores with analytics and automation.
ECM helps retailers deliver accurate, current views of information across the entire supply and value chain; create a consistent view of information for lines of business; and automate manual processes to optimize product offerings, reduce operating costs and improve customer intimacy.
Last updated: 01 Aug 2011
Seeing and stopping fraud for government agencies
Support efficient, accurate fraud detection and investigation through intelligent analytics capabilities and a 360-degree view of case file information.
Last updated: 01 Aug 2011
Put your content to work with IBM enterprise content management solutions
Businesses generate enormous volumes of unstructured information that must be managed, accessed, analyzed, processed, shared and governed effectively. IBM Enterprise Content Management helps thousands of organizations around the world manage their enterprise content for higher value.
Last updated: 01 Jul 2011
Align policy, processes and people for efficient tax and finance operations
Leverage advanced case management to apply analytics to detect fraud and support investigations
Last updated: 01 Jun 2011
IBM Content Analytics software powers Watson to a Jeopardy! win
Learn how Content Analytics uses the same core natural language processing (NLP) technology used in Watson. Unlock the value embedded in the massive amounts of unstructured information in your organization.
Last updated: 13 May 2011
IBM ECM in Government: a formula for change
Learn how IBM ECM solutions help governments streamline and automate their processes; share information across agencies and with constituents; access and manage content regardless of how it was created and where it resides.
Last updated: 10 Feb 2011
Focus on the voice of your customer with IBM Content Analytics
Learn how Content Analytics, an enterprise-scale, open-standards based analytics platform, enables organizations to access, aggregate and analyze unstructured content from internal and external sources to improve customer service, deepen customer relationships and ultimately increase revenue.
Last updated: 21 Dec 2010
Optimizing outcomes and value for smarter healthcare
This solution brief describes how healthcare providers and health plans can use advanced case management from IBM to unify information, processes and people to close cases faster, with better results. It can help improve patient care and transform the way organizations make decisions.
Last updated: 31 Oct 2010
Gain early insight on quality insight and act with confidence
IBM Content Analytics helps you derive unexpected insights by analyzing semi-structured and unstructured content from internal and external sources. By quickly bringing trends and patterns to light, organizations can perform faster, more accurate root-cause analysis of quality issues.
Last updated: 26 Oct 2010
Brochures
Enterprise content management starter packs from IBM
ECM Starter Packs are full-featured offerings that deliver enterprise level capabilities via a tiered user license configuration, ideal for smaller or departmental deployments.
Last updated: 01 Apr 2011
Case studies
North Carolina State University: Opening the innovation floodgates to bring promising technologies to market
North Carolina State University worked with the IBM jStart team to develop a first-of-its-kind contextual text search and analytic solution that helps identify potential commercial licensees for university research, furthering NC State’s mission of bringing innovation to the public.
Last updated: 25 Jan 2011
IBM Japan Business Services: Improving agent effectiveness by 88 percent
Using IBM Content Analytics, IBM Japan Business Services gains unprecedented insight into agent training needs to realize a 92 percent reduction in the number of issues transferred to secondary agents and an 88 percent improvement in the rate of calls handled by primary agents.
Last updated: 30 Nov 2010
Data sheets
IBM Content Analytics v2.2
IBM Content Analytics helps organizations gain insight into unstructured content and related structured data. Dynamic analysis capabilities aggregate multiple internal and external content sources and types, enabling organizations to visualize meaning, trends and patterns.
Last updated: 26 Oct 2010
Information centers
IBM Content Analytics v2.2
This information center contains product documentation and other information for IBM Content Analytics Version 2.2
Last updated: 05 Nov 2010
Product documentation
Content Analytics 2.2
Technical documentation in all languages
Last updated: 26 Oct 2010
Redbooks
Classification Module: Make It Work for You
Classification Module 8.6 is an advanced enterprise software platform tool designed to allow organizations to automate the classification of unstructured content.
Last updated: 29 Oct 2011
White papers
Improving the efficiency, accuracy and cost effectiveness of core business activities
Learn the benefits of integrating ECM with existing investments in ERP, CRM and other line-of-business systems. Through integration, organizations can improve core business activities and deliver the agility needed to quickly resolve complex business problems and enhance decision making.
Last updated: 01 Mar 2011
