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Creating a Smarter Infrastructure with Event Driven Actions

jStart Team Lead: Holt Adams and Artem Papkov

Without integrating existing IT infrastructures, companies are missing an opportunity to make their business operations not only more efficient, but discovering opportunities which may lie hidden in the infrastructure data. Business Event Processing (BEP) can help companies not only react to events (or a series of events) occuring within their infrastructures, but also to provide valuable insight into the data--and the opportunity to correlate data from various sources in ways previously too difficult to implement.

Immediate Impact of BEP Technology
The advantage--and attraction--of BEP technology is that it can have an immediate impact. BEP layers on top of existing infrastructure (and the data generated by that infrastructure) and acts as sophisticated tripwires: look for an event(s) and react when that situation occurs. This means that deploying a BEP solution can have an immediate impact on business operations.

Some possible scenarios in which BEP could be helpful:

  • Fraud Detection. Businesses can immediately detect when activities--even occuring with separate systems--occurs and indicates possible fraud.

  • Opportunity Identification. Is a customer behaving in such a way that indicates they may be in need of r product or service the company provides? BEP can reveal those opportunities in real-time.

  • Customer Satisfaction. Alert customers to when there are events occuring which affect them--favorable market conditions for a CD, qualification for enhanced services, products which may be relevant to them given their behavior.

  • Business Operational Efficiency. Understand where the "bottlenecks" are within your infrastructure, and take steps to resolve them--before they become problematic and cost your company money.

Whether your company has a need to understand your business operations better, or your customers better (or both), Business Events Processing can help you understand what your data is trying to tell you.