IBM Now Factory

Transform telecommunications network data into usable insight into real time actionable insight

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What we offer

IBM Now Factory products create accurate and rich insights of customer and usage experience on telecommunications networks. Our solutions for data networks help optimize customer experience, ensure network profitability and drive service innovation. IBM Now Factory enables anyone working with large amounts of data on modern networks to take action based on insights, aiding all levels of business from corporate level strategy to complex network troubleshooting to average revenue per user.

With multi-dimensional views of mobile service usage, IBM Now Factory products empower you with real-time visibility of key factors affecting each customer's unique experience of your mobile services, enabling you to respond more effectively to issues that need action. Turn big volumes of data that is current and relevant to your customer into information that you can use immediately.


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