IBM Now Factory

Transform telecommunications network data into usable insight into real time actionable insight

Primary tab navigation

 

IBM® Now Factory Customer and Networking Analytics. Multi-dimensional views of customer behaviour and easy access to near real-time information on how individual customers experience mobile services. Learn more.
IBM® Now Factory Sourceworks Data Collector. collects continuous network customer usage information at gigabit speed. Learn more.
IBM® Now Factory Network Call Flow Analyzer. Deep-level inspection of network issues from a customer perspective. Learn more.
IBM® Now Factory Network Session Analyser. Session and packet analysis for root cause inspection of network issues. Learn more.

IBM® Now Factory Customer and Networking Analytics
Multi-dimensional views of customer behaviour and easy access to near real-time information on how individual customers experience mobile services

Learn more

IBM® Now Factory Sourceworks Data Collector
collects continuous network customer usage information at gigabit speed

Learn more

IBM® Now Factory Network Call Flow Analyzer
Deep-level inspection of network issues from a customer perspective

Learn more

IBM® Now Factory Network Session Analyser
Session and packet analysis for root cause inspection of network issues

Learn more

IBM® Now Factory products provide Communications Service Providers (CSPs) with solutions for data networks that optimize the customer experience, ensure network profitability and drive service innovation.

Who needs it?


IBM® Now Factory products offer a rich set of insights into how people use and interact with a proliferation of data services. Our real-time actionable insights and analytics can be used to optimize customer experience, help retain and grow a subscriber base, and enable Communications Service Providers (CSPs) to transform revenue models while making sure operational savings and efficiencies are achieved across the business:

Optimize customer experience:

Drive the average revenue per user by personalizing offers:

Reduce the cost of serving your customer:

Create new revenue streams by monetizing the 'Long Tail':

Maximize LTE performance and manage the rollout of next generation networks:

Contact IBM

Considering a purchase?