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Analyst reports
Gartner Magic Quadrant for Master Data Management of Product Data
Gartner's Magic Quadrant for Master Data Management of Product Data provides insight into the segment of the evolving packaged MDM solutions market that focuses on how organizations master and share a “single version of the truth” of product data with multiple views of it across the organization.
Last updated: 12 Jan 2011
Gartner Magic Quadrant for Product Information Management, 2Q07
In its Magic Quadrant for Product Information Management Software, Gartner positioned IBM as a "Challenger" for its WebSphere Product Center 5.3.2 software. IBM believes WebSphere Product Center has helped position the company as a "Challenger" in the Gartner Magic Quadrant and as a leader with its ability to execute.
Last updated: 21 Jun 2007
Announcement letters
IBM Initiate Master Data Service V9.7 offers a master data management platform to help you know and trust your data
a virtual master registry designed to assemble a single view of master data and its relationships across existing systems.
Last updated: 04 Dec 2011
IBM InfoSphere Master Data Management creates trusted views of your data assets and elevates the effectiveness of your most important business processes and applications
InfoSphere Master Data Management V10 is the most complete, proven, and powerful operational MDM solution on the market and includes transaction-oriented MDM, collaborative authoring, and workflow capabilities to handle all domains, implementation styles, and use cases across all industries.
Last updated: 25 Oct 2011
IBM InfoSphere Master Data Management Server for Product
Builds on functionality delivered in Version 9.0 to support extensive features that help you author collaboratively, aggregate, and enrich the product information.
Last updated: 01 Mar 2011
IBM InfoSphere Master Data Management Server V9.0.2 helps organizations create a single view of trusted information
Manages master data for business processes and applications across an enterprise to help ensure that critical data is consistent, complete, and accurate.
Last updated: 25 Jan 2011
IBM Initiate Master Data Service V9.5 offers a platform for master data management to help you know and trust your data
IBM Initiate Master Data Service is a virtual master registry designed to assemble a single view of master data and their relationships from across existing systems
Last updated: 05 Oct 2010
IBM InfoSphere Global Name Recognition V4.2 is designed to deliver enhanced business name searches, faster time to value, and enhanced personal name analysis and searching capabilities
InfoSphere Global Name Recognition delivers an innovative suite of name-analysis and name-matching technologies designed to address the specific needs and demands of managing, searching, scoring, and matching multicultural name data sets.
Last updated: 14 Sep 2010
Books
Master Data Management Vision & Value: Part 1 Develop an MDM Vision
Download the IBM ebook, ‘Develop an MDM Vision,’ and learn how MDM drives the success of your enterprise strategy by delivering the insight you need to make better decisions and create superior outcomes.
Last updated: 13 Jan 2012
Master Data Management Vision & Value: Part 2 Determine the Business Value of MDM
Download the IBM ebook, ‘Determine the business value of MDM,’ and learn to build a compelling MDM business case that helps your organization achieve its goals for growth, agility, cost control and compliance.
Last updated: 13 Jan 2012
Gartner Magic Quadrant for Master Data Management of Product Data
Gartner's Magic Quadrant for Master Data Management of Product Data provides insight into the portion of the packaged MDM solution that focuses on managing product data. It positions technology providers on the basis of their completeness of vision relative to the market and their ability to execute on that vision.
Last updated: 09 Sep 2009
Briefs
Enable effective eHealth initiatives: IBM Initiate Patient master person index for eHealth
Today many payers, providers and ministries of health are implementing eHealth architectures to facilitate electronic medical records. IBM’s industry-leading MPI technology accurately identifies patients and can create a connected view of the patient's extended care team.
Last updated: 08 Feb 2012
IBM® Information Management for US Healthcare: Building Smarter Health Information Exchanges
IBM Information Management Solutions are foundational to building smarter HIE; helping organizations to connect, collaborate and be easier to do business with.
Last updated: 08 Feb 2012
IBM Initiate Healthcare Solutions
This solution brief examines how IBM Initiate solutions help drive more efficiency into the systems that support your business, including clinical information sharing, provider management, electronic medical records, revenue cycle management, marketing, disease management, member management and patient access.
Last updated: 08 Feb 2012
End-to-end Master Data Management: The business value of managing product master data
Discover how a Master Data Management (MDM) strategy is key to unlocking the value of your company’s growing data and information.
Last updated: 13 Jan 2012
Brochures
Detecting Insider Threat & Collusion with IBM InfoSphere Entity Analytic Solutions
Learn about how the IBM InfoSphere Entity Analytic Solutions portfolio (now called InfoSphere Identity Insight Solutions) helps organizations in all industries detect insider threat and collusion.
Last updated: 08 Feb 2012
IBM InfoSphere Master Data Management Server Technical Overview
Learn about the technical approach to Master Data Management including three usage styles: operational, collaborative and analytical MDM.
Last updated: 08 Feb 2008
New Industry Models Version 8.0: Enhanced Industry Content
Learn more about version 8.0 of the Industry Models which contain enhanced industry content captured for our installed base of over 400 clients.
Last updated: 10 Oct 2007
The IBM Insurance Application Architecture: A blueprint for success
Learn more about a set of data, process and services models for the insurance industry which focus on solving issues in risk, regulatory compliance, claims, customer centricity and more.
Last updated: 10 Oct 2007
IBM Multiform Master Data Management Business Overview
Learn about the business issues Master Data Management solves as well as the value that MDM generates for the business.
Last updated: 26 Sep 2007
Case studies
Connecting human services across the state of North Dakota
North Dakota Department of Human Services (DHS)
Last updated: 08 Feb 2012
Truffaut Rationalizes management of its product catalog with IBM Master Data Management solution
Truffut, with 55 stores, 10 million buyers and revenue of €410 million offers products for gardens, pet stores and home. The wealth of its offerings places Truffaut at the head of a wealth of information, which has been much more efficiently developed and used since the implementation in early 2010 of IBM® InfoSphere
Last updated: 08 Feb 2012
"MoneyGram International Detects and prevents money transfer fraud before itimpacts customers"
Learn how MoneyGram International leveraged IBM InfoSphere Identity Insight as part of its comprehensive fraud prevention program, saving over $37 million and reducing customer fraud complaints by 72%
Last updated: 13 Jan 2012
BNP Paribas Providing customers with personalized offers throughany channel
For French banking giant BNP Paribas, customization was key to gain profits and loyalty. The bank deployed IBMs’ new MDM technology to give each client customized offers and remain agile to changing market conditions
Last updated: 13 Jan 2012
Irish Life & Permanent unlocks the value of customer data through master data management
Customer information duplicated in and spread across a variety of systems and groups made it difficult for staff to understand and respond to customer needs.
Last updated: 13 Jan 2012
Rabobank gains a single view of customers: Rabobank improves data quality and supports compliance with a centralized customer records solution from IBM
Rabobank improves data quality and supports compliance with a centralized customer records solution from IBM.
Last updated: 13 Jan 2012
London Borough of Brent puts customer first, increasing customer satisfaction and improving operational efficiencies
Learn how London Borough of Brent deployed IBM software to develop a Client Index that was non-invasive to Brent’s existing system.
Last updated: 25 Nov 2011
Integrating data from multiple, previously siloed sources for smarter marketing that limits internal conflict among brands and cuts costs
Learn how financial services giant Suncorp-Metway leveraged IBM InfoSphere Master Data Management as part of an overall solution to increase market share without increasing marketing spend
Last updated: 23 Jul 2011
"Bouygues Telecom Improving fraud detection with entity analytics"
Bouygues Telecom used an analysis platform based on IBM®InfoSphere™ Identity Insight software to help it proactively uncover online and in-store fraud by consumers, dealers and organized crime groups, and prevent the subsequent loss of products and revenue
Last updated: 01 Jul 2011
Data sheets
IBM InfoSphere Traceability Server, V2.5
IBM InfoSphere™ Traceability Server enables enterprises to capture, manage, and share track and trace information about products and assets for real-time analysis and decision making. It helps companies optimize their critical business and supply chain processes and thereby gain competitive advantage.
Last updated: 28 Feb 2012
IBM Initiate Patient
IBM Initiate Patient gives HIE participants the ability to search for patients across all participant applications, locate patient records across patient domains and scale to support evolving information sharing requirements and an increasing number of participants.
Last updated: 13 Jan 2012
IBM® Initiate® Provider Direct: Increase efficiencies and power timely and accurate information sharing across providers
IBM Initiate Provider Direct enhances IBM Initiate Provider enabling organization-wide access to data about physicians, care organizations, nurses and other care providers to support more collaborative interactions.
Last updated: 25 Nov 2011
IBM Initiate: Provider Knowing your providers is foundational to smarter healthcare
IBM Initiate Provider creates a master virtual repository of provider information by integrating with trusted data sources, from internal systems like radiology or credentialing, and third party reference data sources.
Last updated: 25 Nov 2011
IBM Initiate Exchange: Enabling Private Health Information Exchange
IBM Initiate Exchange’s remote delivery mechanism, proven capability to integrate with a wide variety of EMRs, and it provides an end-to-end solution that can overcome the challenges of integrating with the typically unsophisticated nature of a physician practice IT environment.
Last updated: 25 Nov 2011
IBM Industry Models Quick Start Offering
The Industry Models Quick Start offering is a rapid, fast paced, mentoring program intended to get customers up and running, trained, and into a position to sustain themselves on a particular industry sector model as quickly as possible.
Last updated: 14 Apr 2009
InfoSphere Virtual Services Information Assessment Bureau Offering
The Virtual Services Information Assessment Bureau (VS IAB) offering was designed to analyze, validate, and verify source system data before it is used in information management implementations, to ensure accuracy and mitigate the risks associated with poor-quality data.
Last updated: 14 Apr 2009
Rapid Deployment Package for Master Data Management Services Offering
This services offering combines pre-integration of InfoSphere software with a prescriptive implementation approach to significantly reduce the cost of MDM implementations as well as reducing overall risk.
Last updated: 30 Dec 2008
Transform customer care to gain competitive advantage in a convergent communications market
IBM customer care offerings provide communication companies with a comprehensive and systematic method for developing and sharing customer insight regardless of system or application, helping you maximize service and sales efforts.
Last updated: 01 Aug 2007
Demos
Harnessing More Value from your Master Data: An Introduction to Multiform Master Data Management by IBM
Watch a high-level conceptual introduction of IBM's Multiform Master Data Management.
Last updated: 20 Sep 2007
Information centers
IBM InfoSphere Global Name Management Information Center
This information center includes product information for IBM InfoSphere Global Name Management Information Center
Last updated: 24 Oct 2011
IBM InfoSphere Master Data Management Server for Product Information Management information center
This information center includes product information for IBM InfoSphere Master Data Management for Product Information Management.
Last updated: 26 Mar 2010
White papers
Provider Registries: Reduce Health System Costs Increase Efficiencies Improve Care
It provides an overview of the value of managing provider data, describes individual and organizational level provider registries, gives details on what to look for when implementing a provider registry, profiles some organizations using provider registries, and presents an overview of the IBM® Initiate® Provider solution.
Last updated: 20 Mar 2012
The Case For Data Profiling
Learn compelling reasons for why data profiling is a critical activity that should take place in the IT enterprise. Learn about reactive vs proactive data quality and the critical importance of Metadata as well as data profiling -why it's important and the steps it involves.
Last updated: 28 Feb 2012
Accurate Patient Identification: A Foundation for e-Health Initiatives - an Asia Pacific Perspective
This white paper will describe of the value of providing access to complete patient information at the point of care is critical to the success of any eHealth program.
Last updated: 08 Feb 2012
Achieving Global Customer Visibility
Companies can achieve global customer visibility with an MDM solution that considers customer contacts within organizations as well as organizations within hierarchies. This paper discusses developing strategic customer initiatives and the emergence of organizational hierarchy management.
Last updated: 08 Feb 2012
Achieving Meaningful Use of Healthcare Information Technology
This paper provides an overview of the barriers to meaningful use and how a patient registry provides the infrastructure necessary to share and use clinically relevant patient information in a meaningful way across the Healthcare Information Technology (HIT) environment.
Last updated: 08 Feb 2012
Customer Care Solutions for the Communications Industry - Driving Business Value with Master Data Solutions
This whitepaper provides an overview of master data management concepts and business challenges relevant to Telecommunications providers. Focusing specifically on the issues of providing differentiated customer care in an increasingly challenging market, this paper gives an overview of IBM's Master Information Solutions.
Last updated: 08 Feb 2012
IBM InfoSphere Identity Insight for Fraud and Threat Detection
IBM InfoSphere Identity Insight is a real-time, scalable entity resolution and analysis platform for fighting threat and fraud.
Last updated: 08 Feb 2012
Laying a Foundation for True Patient Intelligence
Healthcare organizations seek to link fragmented patient and provider data across databases. An enterprise master person index (EMPI) plays a key role in this process, as do data governance policies and programs.
Last updated: 08 Feb 2012
Managing a Global Identifier Across the Enterprise
When critical customer data is spread across data sources without a common identifier, organizations must find a way to unify it. Master data management (MDM) increasingly bridges the gap, with many organizations leveraging a global identifier.
Last updated: 08 Feb 2012
Measuring the Total Economic Impact of IBM InfoSphere Master Data Management
In an April 2011 study, commissioned by IBM, Forrester Consulting describes Master Data Management (MDM) as a ‘critical business capability and technology foundation.
Last updated: 08 Feb 2012
More Big Changes Ahead in Healthcare – Is Your House in Order?
IBM Initiate solutions can help organizations benefit today without having to worry about replacing their investments in the future once regulations or requirements have been finalized.
Last updated: 08 Feb 2012
New Mexico Health Information Collaborative: Expands HIE Statewide Sets Standard for Strategic & Operational Plans
Using IBM® Initiate® Patient, NMHIC is creating unified views of patients across multiple disparate systems to expand its patient-centric Health Information Exchange (HIE) and has set an example for other states.
Last updated: 08 Feb 2012
Technology Requirements for a Successful Master Data Exchange
A master data exchange enables organizations to share information for mutual benefit. This paper details the functionality needed for a successful multi-party, information-sharing solution, comparing the most common architecture models: centralized, peer-to-peer and hybrid.
Last updated: 08 Feb 2012
A Journey to Adaptive MDM: What is Master Data? Why is it Important?
This whitepaper describes the ongoing evolution of our MDM clients' business needs and illustrates how IBM's MDM solutions address those needs.
Last updated: 13 Jan 2012
How Master Data Management Serves the Business?
MDM offers the single, comprehensive and consistent view of the business that decision makers in all industries commonly seek. There are three major approaches to put master data to work. Download this informative whitepaper to learn how leading enterprises leverage the power and flexibility of MDM to drive business results
Last updated: 13 Jan 2012
Mastering Information Portfolio for Government: IBM InfoSphere software for trusted information
This paper will discuss the challenges that government organizations face in managing information that must be resolved, shared and trusted in order to address the broad and vital requirements of government.
Last updated: 13 Jan 2012
Preventing fraud with identity & social network analysis - A guide for Bank Executives
Download this informative whitepaper to learn how banks and financial services organizations can leverage IBM InfoSphere Identity Insight to prevent costly incidents of fraud and support compliance with 'Know your Customer' and other industry regulations.
Last updated: 13 Jan 2012
Turn traceability into visibility: Solve complex supply chain challenges through intelligent business event management
Supply chains today are complex and organizations are faced with business challenges as well as protecting consumers. By turning traceability into visibility supply chain executives can leverage their investment to ensure a safer, more efficient supply chain.
Last updated: 13 Jan 2012
How Master Data Management Serves the Business
Download this informative whitepaper to learn how leading enterprises leverage the power and flexibility of MDM to drive business results.
Last updated: 25 Nov 2011
MDM-Powered Solutions for Salesforce: CRM Customer data you can trust for sales and marketing success
This paper will discuss the challenges that Salesforce.com users face in managing customer and prospect information and explore the benefits of an MDM-powered solution for Salesforce CRM.
Last updated: 25 Nov 2011
Seven Characteristics of MDM Business Services: How to Spot the Real Thing When Evaluating Master Data Management Systems
This paper defines the key characteristics of effective MDM business services, explains why they are essential to a cost-effective approach, and illustrates how the MDM Business Services Library from IBM InfoSphere offers critical capabilities for successful MDM strategies.
Last updated: 13 Jul 2011
Preventing fraud with identity & social network analysis - A guide for Bank Executives
Download this informative whitepaper to learn how banks and financial services organizations can leverage IBM InfoSphere Identity Insight to prevent costly incidents of fraud and support compliance with 'Know your Customer' and other industry regulations.
Last updated: 01 Jul 2011
Preventing fraud with identity & social network analysis - A guide for Bank Executives
Download this informative whitepaper to learn how banks and financial services organizations can leverage IBM InfoSphere Identity Insight to prevent costly incidents of fraud and support compliance with 'Know your Customer' and other industry regulations
Last updated: 13 Jun 2011
How Master Data Management Serves the Business
MDM offers the single and comprehensive view of the business that decision makers commonly seek. There are three major approaches that leading organizations use: consolidating information from disparate silos; sharing key data elements privately & enabling collaborative authoring of information across business channels
Last updated: 01 Jun 2011
Connecting the Dots with Entity Resolution
Entity resolution finds and validates key patterns and connections by integrating millions of records to discover relationships, alert the right people and provide a means to visualize and dissect the data. This enables law enforcement and counter terrorism analysts to uncover threats.
Last updated: 11 Nov 2010
IBM Initiate Master Data Service
Truly knowing – and trusting - your data empowers you to achieve an array of initiatives. IBM Initiate Master Data Service enables enterprise-wide master data management (MDM) with high volume matching and linking via high performance data processing and scalable infrastructures.
Last updated: 11 Nov 2010
Master Data Management and Accurate Data Matching
This paper examines the different components of a successful Master data management (MDM) solution, including candidate selection, comparison functions, scoring and thresholds. This discussion also offers guidance on overcoming roadblocks and evaluating data matching and linking solutions.
Last updated: 11 Nov 2010
IBM InfoSphere Master Data Management Server for Product Information Management version 90
Designed to achieve and maintain a single version of truth across the enterprise and establish a single repository for products and services that can be used to address strategic business initiatives throughout an organization.
Last updated: 06 Oct 2010
Threat and Fraud Prevention with IBM InfoSphere Identity Insight
In this paper, we will examine the challenges that organizations face related to making sense of information in order to revolutionize their ability to mitigate threat and fraud.
Last updated: 01 Sep 2010
IBM Initiate Master Data Service: A Platform for Master Data Management to Help You Know and Trust Your Data
Truly knowing – and trusting – your data empowers you to achieve an array of initiatives. IBM Initiate Master Data Service enables enterprise-wide master data management (MDM) with several advantages.
Last updated: 30 May 2010
Master Information Management: Enhanced MDM with content and analytics for a uniquely complete version of the truth
Learn how to understand and control information strategically, turn data assets into business assets and help enable the right people in the organization to access the right information at the right time.
Last updated: 11 Mar 2010
Turn traceability into visibility: Solve complex supply chain challenges through intelligent business event management
Supply chains today are complex and organizations are faced with business challenges as well as protecting consumers. By turning traceability into visibility supply chain executives can leverage their investment to ensure a safer, more efficient supply chain.
Last updated: 26 Sep 2009
Fight Fraud, Reduce Risk, and Streamline Compliance: IBM InfoSphere Entity Analytic Solutions for Financial Services Organizations
This brochure highlights how the IBM InfoSphere Entity Analytic Solutions portfolio (now called InfoSphere Identity Analytics Solutions)can help financial institutions gain a complete understanding of their customers, employees, vendors, external threats, as well as their interactions with them.
Last updated: 30 Jul 2009
IBM InfoSphere Entity Analytic Solutions for State and Local Government
Learn about how the IBM InfoSphere Entity Analytic Solutions portfolio (now called IBM InfoSphere Identity Insight Solutions) helps state and local government solve some of the most pressing issues today by building a complete understanding of your citizens.
Last updated: 30 Jul 2009
Enhanced MDM with content and analytics for a uniquely complete version of the truth
Enhanced MDM with content and analytics for a uniquely complete version of the truth
Last updated: 01 Aug 2008
IBM Master Data Management strategy: Leveraging critical data to accomplish strategic business objectives (PDF, 679KB)
This white paper provides an overview of IBM's Master Data Management strategy including use case scenarios for its MDM products, InfoSphere MDM Server and InfoSphere MDM Server for PIM.
Last updated: 01 Aug 2008
Using Data Models to Maximize the Value of Your Data Warehouse
Read impressive results from a survey of IBM Industry Data Model users by Hurwitz & Associates.
Last updated: 12 Oct 2007
IBM Process and Service Models for the financial services industries
The IBM industry process and service models help banking, insurance and financial markets companies develop corporate standards that business and IT can use to implement key strategic business initiatives faster and more reliably.
Last updated: 10 Oct 2007
A proactive approach to Medicaid fraud, abuse and error detection IBM Fraud Intelligence Solutions
This white paper describes the challenges and trends facing Medicaid organizations. Learn how IBM Fraud Intelligence Solutions (FIS) offers a proactive approach to help reduce fraud, abuse and error.
Last updated: 20 Sep 2007
Is Soundex Good Enough for You? The Hidden Risks of Soundex-Based Name Searching
This whitepaper provides an excellent introduction into Soundex - what is it, what does it offer as well as its limitations in the area of name matching. Patented in 1918, Soundex-based technologies are prevalent in global applications that search for names.
Last updated: 01 Sep 2007
IBM XYZ Framework for retailers, Best practices for a strategic master data management solution
The IBM XYZ Framework for retailers provides best-practices recommendations to help optimize downstream systems and address business challenges with a single, reliable repository of product information.
Last updated: 01 Jun 2007
Product Information Management for e-commerce
Learn how implementing a PIM solution for e-commerce can help manage product information by improving business processes, consolidating existing information, reducing IT personnel dependency and eliminating the need to maintain product information in multiple applications.
Last updated: 01 Jun 2007
