Information Integration and Governance

Use cases

Enhanced 360 degree view of customers

Does your organization store data about customers, citizens, patients, suppliers, locations, products, reference data and accounts in multiple information silos? Is potential information lost in unstructured documents, spreadsheets, reports, email or blogs? Could you enhance your understanding of customers by tapping into pertinent comments made in social media? IBM helps you build and manage an enhanced 360 degree view of the customer to meet revenue, strategic and compliance goals, while reducing costs.

The solution can provide:

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