As the volume and variety of information contextually relevant to business grow at an exponential rate, Organizations are looking for new means to react quickly and accurately to please their customers and to gain competitive advantage. Existing approaches too often either arrive at the wrong decisions based on insufficient subsets of data, or they arrive at the correct decisions but too late to be of any usefulness.
With InfoSphere Streams, you can react to events and trends correctly and immediately while it's still possible to improve business outcomes. Government, Telecommunications, Healthcare, Energy and Utilities, Finance, Manufacturing, or any industry will benefit whenever there is a requirement for immediate and accurate analysis and decisions based on what is happening right now.
Government / Law Enforcement
As the world around us gets more instrumented and interconnected, it also continues to become a flatter, smarter and a more dangerous place than ever before. Governments are constantly challenged by the forces of rapid urbanization, increasing strain on natural resources, citizen security as well as evolving threats related to global terrorism. InfoSphere Streams can help governments worldwide to ensure the economic health, welfare and security of their citizens via a plethora of applications such as cyber security, battlefield intelligence, traffic management, natural resource management, crime prevention, etc.
The telecommunications industry has experienced more change in the last decade than in its entire history. Fueled by recent rapid adoption in developing countries, mobile communications have propped up the industry's top line. But now with these markets saturating, the telecom industry faces some serious questions: Where will future growth come from? How will the industry evolve?
InfoSphere Streams can help Telco companies not just save on their IT spending and predict customer churn but can also uncover newer sources of revenue in a very effective way.
It is no secret that healthcare worldwide is in crisis - high costs, poor or inconsistent quality, and inaccessibility are potentially catastrophic. For example, Healthcare in Ontario is expected to account for 50% of government spending by 2011. And in China, 39% of the rural population and 36% of the urban population cannot afford professional medical treatment. While there is no limit to the amount of data continuously being generated in provider organizations, what they lack is a way to analyze and correlate these different types of data in real time - which in many cases could be the difference between life and death for patients they server.
IBM InfoSphere Streams can help healthcare providers in a variety of ways ranging from complex real-time analytics on physiological streams of data in ICU environments to better serving elderly in the nursing homes.
Energy and Utilities
Traditional business models for the electric utilities industry are are losing relevance. Newer imperatives for the business models include governmental policies related to environmental impact, effect of newer technologies such as smart grid and smart meters as well as emerging relationship of customers with the utility companies into a more active and real time dialogue process.
InfoSphere Streams can help Utility companies manage their businesses in a more profitable and efficient manner given the major paradigm shifts occurring across the industry.
Financial markets firms are under unrelenting pressure to respond to exploding increases in electronic trading volumes. High performance and low latency are the imperatives. Additionally, regulatory and governing bodies are enforcing newer and incrementally complex regulations on the industry.
InfoSphere Streams can address a variety of innovative and emerging challenges in the financial markets industry ranging from market data handling, high frequency trading to risk control and surveillance resulting in higher revenues and lower costs.
This book discusses a series of case studies from a variety of industries to show how Customer Experience Analytics is reshaping the way we interact with our customers.
Real-Time Analysis for Intensive Care