IBM InfoSphere Videos

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  Can you trust the context of your business information?

  • A light-hearted video highlighting the risks of the fictitious company Frenkle Industries unknowingly using incorrect and out of context business information.

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  Can you trust the quality of your business information?

  • Was it "green rows in three towns" or "three clowns with green clothes"??? A light-hearted video highlighting the lost opportunity of inaccurate business information.

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  Customer Care for Banking & Financial Markets

  • The Customer Care video for the Banking and Financial markets and Services sector discusses the business problems, challenges, solutions, benefits, use cases and references in the industry. Learn how Customer Care solutions can help increase revenue and wallet share, improve customer service and retention, reduce time and cost for mergers and acquisitions, achieve privacy and know your customer compliance, gain operational efficiency, and improve insight for marketing campaigns.

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  Transform Customer Care in the Communications Market

  • This video describes IBM's Customer Care solutions to enable Service Providers to gain a competitive edge in today's converging communications market. The topics covered are Business Issues; Solution Overview; Customer References; Benefits; and Solution Components. This video is tailored for Communication industry executives who are facing intensifying customer care pressures and are looking for proven industry solutions.

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