IBM InfoSphere Software for Government

For many years, governments world-wide have delivered service to their citizens and constituents through a programmatic business model. This model is characterized by numerous policy departments with multiple programs, each with program specific service delivery channels (in-person offices, phone centers, internet and the mail). For some time, it has been evident that this model is complex and frustrating for citizens and constituents to navigate, expensive and focused on transactions, not For many years, governments world-wide have delivered service to their citizens and constituents through a programmatic business model. This model is characterized by numerous policy departments with multiple programs, each with program specific service delivery channels (in-person offices, phone centers, internet and the mail). For some time, it has been evident that this model is complex and frustrating for citizens and constituents to navigate, expensive and focused on transactions, not desired outcomes. There is a better way to deliver government service.

To address the above, leading governments are moving to a one-stop citizen-centered business model. The one stop citizen-centered model focuses on people not programs, and puts the citizen at the center of how government delivers services. IBM InfoSphere Software enables this model with accurate, trusted, single version of the truth about citizens’ information -- in real time, where and when needed, through information on demand.

InfoSphere Software offers comprehensive information management capabilities which include master data management, master data integration, data warehousing and reporting, data quality management. In addition there is sophisticated entity resolution and analytics, data management, and reporting. These, combined with IBM’s deep industry expertise, ensure that Government and Social Service agencies get the right technologies and services to support their constituents.