InfoSphere Master Data Management

Solutions for Healthcare

Business Drivers for Healthcare

Instant access to information, mobile banking, movies by mail -, consumers are demanding higher levels of service and greater convenience. The healthcare industry is running to catch up. Payment reform, new government regulations and increased competition are further complicating this race. Smarter healthcare organizations are meeting these higher expectations, improving the quality of care and differentiating themselves by using information to transform healthcare delivery.

IBM InfoSphere MDM Solutions for Healthcare

From patient diagnosis to systemic improvements in care delivery, IBM MDM offers the secure and efficient interconnectivity that healthcare providers need.

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6 Ways MDM Makes Healthcare Smarter

Master data management helps make healthcare smarter. MDM enables healthcare organizations to connect disparate pieces of patient, provider and member information across hospitals, clinics and lines of business, into a single, actionable view. Armed with a complete picture of the patient, member or provider:

Care providers can improve care by consistently sharing information with the hospitals, labs and specialists they refer to without compromising patient confidentiality
Healthcare organizations can implement advanced analytics, to pinpoint emerging opportunities for better patient care
Hospitals and insurance plans can ensure a consistent patient experience, whether in person, online, or by mobile phone
Health insurance plans can craft targeted product bundles and encourage treatment protocols based on demonstrated outcomes
State agencies and HIEs can establish an infrastructure that encourages transparency and accountability for improved care delivery
Healthcare organizations can speed systems rationalization projects after mergers and acquisitions

The Results?

IBM InfoSphere Master Data Management helps healthcare organizations strengthen patient, provider and member loyalty, improve the quality of care, lower operating costs and support compliance.

A health system is saving over $300K annually in the operational costs associated with correcting duplicate patient records
A health insurance plan decreased manual claims processing with access to more consistent data for over 160 million members and providers, resulting in annual savings of approximately 1 million US dollars
A health system reduced duplicate customer records from 9% to under 1%, improving provider service and saving millions of dollars
A state-wide health information exchange supports cross-agency collaboration by providing lab results and emergency department data to the state department of health
A state agency is leveraging improved data quality to connect state-provided services like eligibility, Medicaid/Medicare and child welfare
A regional government authority is making more informed decisions for care planning, wait list management, and resource allocations; improving patient service levels for five key areas.