Insurance

IBM® Enterprise Content Management (ECM) solutions are installed in 24 of the top 25 insurance companies, making IBM a leading ECM provider for insurance. With a fully integrated enterprise content management platform, insurance companies can better manage content and case based business processes and connect with applications and existing systems throughout the enterprise. IBM ECM and advanced case management solutions help insurance companies:

• Automate core insurance processes such as underwriting, policyholder servicing, claims processing, and policy issuance
• Analyze, transform and streamline processes with case management and content analytics - to eliminate redundant procedures, improve accuracy, identify bottlenecks, balance employee workloads, and provide comprehensive business analytics
• Use content aware processes and consistent control of business information to support information lifecycle governance efforts
• Support new insurance product initiatives and improve new customer acquisitions and channel efficiency
• Modernize existing system environments to maximize technology investments and transform operations for business value

• The state of service in insurance (2.15MB)
• Driving competitive advantage in property casualty claims management (2.04MB)
• Empowering health plans to make better decisions with IBM ECM (2.47MB)
• IBM Enterprise Content Management: making your industry our business (1.21MB)
• Optimizing insurance claim management for successful outcomes (667KB)

• Grange becomes the number one insurance provider in Ohio using IBM Enterprise Content Management

  With IBM ECM solutions, Grange policyholders can receive policy information in just minutes as opposed to hours or days