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IBM® Content Analyzer discovers new insights from unstructured and structured content to enable better business decisions.
With total content analysis, enterprises can better identify new revenue opportunities, improve customer satisfaction and provide early problem detection.
- Content Analyzer, previously known as IBM OmniFind Analytics Edition, provides visibility - where currently none exists - into enterprise content, regardless of source or format.
- Reduces the expense and effort to manually analyze unstructured content like call center logs, website blogs, and documents.
- Gives business users powerful visualization tools to analyze enterprise information in multiple ways such as keyword & semantic search, drill-down navigation, trend analysis, delta analysis, and 2D correlation heat maps.
- Based on the open Unstructured Information Management Architecture (UIMA) standard, Content Analyzer delivers sophisticated entity extraction capabilities and sentiment analysis when working with unstructured content.
- Integrates with existing FileNet P8 content repositories and BI tools, augmenting existing BI environments with analytics and reporting on ECM-managed content Powers additional insights in solutions for customer care, quality insight and new product innovation.
Product framework
Product line overview
Build additional business insights from unstructured information.
Additional products, services and solutions
Services
A partnership between IBM Research and IBM Global Business Services provides text and data analytics which focus on intangible assets
