What job functions, positions, roles and capabilities are required to drive the business performance?
Organization and Staffing is a core Human Resources role. When senior management discusses strategy and corporate goals, they depend on reports that show headcount by division/department, turnover rates, loss trends and high-level project status. These reports help ensure resources are aligned with the global priorities of the company for better performance management.
Staffing reports should also be aligned with information about position planning, staffing mix, and staffing transaction activities such as new hires and terminations. Analyzing this data helps companies monitor policy standards and legal requirements. HR must also track issues such as employee overtime, absenteeism, pay/tax and termination/retirement to ensure they are managed correctly.
With the Organization and Staffing decision area, you can set planning goals and scorecarding metrics for performance management elements such as:
- Average tenure (#).
- Employee turnover (%).
- Headcount (#).
- Work time actual hours (#).
- Absenteeism (#).
- New hires, retirements, terminations, transfers (#).
Most importantly, you can analyze these goals and metrics by a number of dimensions to find the hidden gems underpinning performance:
- Fiscal month / year.
- Work function / role.
- Full time / part time.
- Job grade level.
- Job type.
- Division / department.
Using the Organization and Staffing decision area
You set targets based on your goals and metrics in Organization and Staffing. You monitor your success by looking at how you measure up against your objectives. Further, you dive into your results to find out more about these elements driving performance management.
- Headcount (#): Do we have the right skills mix to achieve our goals? Where are the gaps?
- Employee turnover (%): What percentage of employees leave because of retirement versus termination? Are losses trending up or down?
- Work time actual hours (#): How many employees are working overtime week by week in this division? Do we need to bring in more staff?
