Healthcare organizations worldwide trust IBM Cognos software to help them drive operational efficiencies and reduce costs, improve the quality of care they deliver, and support innovative clinical research. Healthcare organizations use IBM Cognos business intelligence and performance management tools to:
- Improve operational process efficiency and to drive cost reduction through enterprise planning, forecasting, and budgeting; service line analysis, and revenue cycle optimization
- Provide actionable insight (event driven, exception based, consolidated) to improve efficiency and reduce cost
- Improve quality, safety, risk, and outcomes through monitoring of key performance indicators aligned to operational objectives and metrics
- Promote market competitiveness through referral analysis, transparency reporting and patient/consumer/member satisfaction monitoring
- Leverage their investments in legacy financial and clinical transactional systems
IBM Cognos enables healthcare organizations with the right capabilities to:
Reduce costs:
- Identify, implement and monitor operational process efficiencies to reduce operating costs
- Leverage investments in legacy financial and clinical systems into a consistent information infrastructure
- Reduce reporting costs through customer self-service
- Analyze operations and plan for greater efficiency
- Optimize referral and scheduling processes, resource management and call center experience
Improve care quality:
- Collaborate to optimize and align clinical processes to improve quality, patient safety and clinical outcomes
- Align organizational strategic goals to operational objectives and metrics
- Monitor key performance indicators to improve quality, safety, risk and outcomes for patients through balanced scorecards and safety dashboards
- Support executive level reporting and drill down into key quality metrics and initiatives
- Provide management insight and actionable information into clinical performance and core measures
- Apply analytics for modeling scenarios, disease profiling, identifying predictive events and supporting prevention initiatives
- Support transparency and quality reporting for clinicians and consumers
Promote transparency and access:
- Provide purchasers, consumers and regulators with cost and quality information to drive accountability, collaboration and equitable access to care.
- Enable pay-for-performance reporting, standards compliance and monitoring
- Communicate a single view of business performance
- Track key metrics against goals
- Make better decisions with timely, accurate data
- Investigate and act on problems and opportunities quickly and with confidence
Drive profitable growth:
- Support the organizational mission by ensuring market competitiveness and by leveraging capacity and capabilities to expand into new markets, partnerships, products and services
- Analyze and optimize service lines and key departmental processes
- Accelerate budgeting cycles through automated consolidation and reporting
- Analyze history, forecast results, set goals and build execution plans
- Optimize revenue cycle management
- Track departmental and organizational performance against goals in real time
- Monitor, analyze and report on referrals, transparency and patient satisfaction to boost competitiveness
