Public service agencies around the world use IBM Cognos software and services for results-driven government. These agencies improve their performance and accountability through better management in these areas:
Organizational performance
- Understand which programs to fund, where to trim and what results to expect.
- Consolidate data from different departments, systems and jurisdictions for organization-wide analysis.
- Articulate, measure and track high-level goals through specific, measurable outcomes.
- Communicate and share information quickly and easily among constituencies.
- Make the link between budgets, strategic planning and actionable information.
Mission effectiveness
- Go beyond spreadsheets with connected, flexible planning software to reduce tactical and financial planning cycles from months to days.
- Deliver relevant, actionable information to the people who need it, when they need it.
- Provide better service to constituents through streamlined decision-making and improved day-to-day processes.
- Use information to make your supply chain more efficient.
- Deliver secure online services from a central administrative point.
- Spend time on value-added decisions rather than data consolidation.
Operational readiness
- Communicate priorities and key metrics across the organization.
- Respond quickly to changing situations with citizen-centered solutions.
- Align tactical responses with changing priorities.
- Engage front-line managers in the planning process.
- Use "what-if" scenario analysis for different solutions.
