Solution Implementation Services
When it comes time to implement your software project, IBM Cognos Professional Services offers three levels of service based on the requirements of your business. In each case, the IBM Cognos Solutions Implementation Methodology (SIM) is used to manage the implementation.
Project Services
Using the IBM Cognos SIM, we manage or co-manage with you the complete software development lifecycle. The comprehensive service can cover everything from analysis to deployment and operation. We become an integral part of your team, and share accountability for quality of the deliverables and project success — whether it's a single department project or a complex enterprise deployment. This can include first-time implementations of IBM Cognos solutions, or large report authoring or migration projects that take advantage of the latest IBM Cognos offerings.
IBM Cognos Guardian Services
If you've chosen to do the majority of work yourself or if you've enlisted the services of a partner or other third party, our consulting team works alongside to proactively manage your implementation. IBM Cognos Guardian Services provide a framework for a multi-party engagement, allowing you to leverage both partner and IBM Cognos expertise to maximize service value and project delivery. The IBM Cognos Guardian framework provides proactive assistance at critical checkpoints during an implementation, along with technology and application expertise.
Assist Services
You may want to own your software project for its entire lifecycle. In this case, IBM Cognos Professional Services can provide discrete service packages to assist you during the process (e.g., security review, capacity planning, performance tuning, model and report optimization). By bringing in additional IBM Cognos resources, you can leverage specific expertise at the right time to help augment your project team and to ensure your project success.
