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- Overview- selected tab,
- Risk Reduction
- Review
- Realize
Internal teams or partners running a Cognos implementation can benefit from vendor specific guidance and technical knowledge to ensure total project success. IBM Cognos Guardian Services provides this valuable expertise.
IBM Cognos Guardian Services were developed to provide Cognos expertise at critical points of your implementation. They work by allowing you to choose specific services, or work packages, as required, to complement your existing capabilities and project requirements.
In addition to offering a range of valuable work packages, Guardian Services allow you to make use of Cognos Technical Account Managers (TAMs) . TAMs are technical resources with deep Cognos application expertise who can help you navigate through the service offerings, while leveraging Cognos resources, tools, and proven practices.
IBM Cognos Guardian Services allow you to get the most from your Cognos implementation, enabling you to:
- Reduce risk
- Realize business value and maximize ROI
- Enable faster adoption
- Apply IBM Cognos Proven Practices and the IBM Cognos Solutions Implementation Methodology to take a 'right the first time' approach to delivery
- Deploy proactive assistance at critical points
- Utilize Cognos expertise while maintaining ownership of your implementation
- Build a lasting partnership
- Leverage mentoring and knowledge transfer
IBM Cognos Guardian Services are available under two primary categories: Review work packages and Realize work packages.
Review Work Packages
Reviews and guidance at critical implementation milestones. These services allow you to leverage Cognos knowledge and expertise to mitigate risk to your project. The review checkpoints are tightly aligned with the IBM Cognos Solutions Implementation Methodology (SIM) and provide reviews of your technology (e.g., architecture, metadata, and security), application development environment, and operational requirements.
The Review work packages are:
- BI Design Review
- BI Model Review
- BI Reports and Application Review
- BI Security Review
- BI Upgrade Readiness
- Go! Mobile Readiness Review
- TM1 Performance Optimization Health Check
Realize Work Packages
The Realize work packages are intended to fulfill the recommendations and resolve any issues reported from the Review work packages. They allow you to bring in Cognos consultants with specific technical expertise to address all or part of the work that was identified as part of a Review work package.
The Realize work packages are:
- BI Design Expertise
- BI Model Optimization
- BI Reports Optimization
- BI Security Optimization
- BI Architecture Design Lifecycle
- BI Installation and Configuration
- BI Health Assessment
- BI Performance Tuning
- BI Operational and Architecture Management
- Go! Mobile Installation and Configuration
- TM1 Technical Design
Conversion Results
Learn more about IBM Guardian Services by reading the brochure (177KB)
